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-   WK WK2 Grand Cherokee (https://www.ausjeepoffroad.com/forum/forumdisplay.php?f=284)
-   -   FCA not honouring free service (https://www.ausjeepoffroad.com/forum/showthread.php?t=154456)

SouthernComfort 07-12-2018 11:46 AM

Yep, definitely stay away from generic third party servicing. Need a Jeep specialist who knows what they're doing.

CamAE 07-12-2018 03:25 PM

Quote:

Originally Posted by SouthernComfort (Post 1643357)
I have servicing done every 6 months regardless of k's, mainly because I frequently tow a caravan. At the prices I pay the two services per year usually work out less than just one at the dealer.

I've had the dealer do all the 'no cost' recall works. Other than that, I'm not interested in anything the dealer has to offer, including potentially unreliable updates. The specialist I use is a proper mechanic who works exclusively on GC WK2's and he's right across whatever needs to be done. Gives me more confidence than having it in the hands of apprentices that dealers let loose on your car.

Hey SourthernComfort,

Who's your jeep guy?

Sent from my SM-G950F using Tapatalk

SouthernComfort 08-12-2018 06:12 AM

Quote:

Originally Posted by CamAE (Post 1643370)
Hey SourthernComfort,

Who's your jeep guy?

Sent from my SM-G950F using Tapatalk

All Grand Cherokee Service & Parts in Springvale, ask for Tam.

http://allgrandcherokee.com.au/

jnrdavo 09-12-2018 06:51 AM

Thanks guys. I'll see what the 'quote' is for the next service 60K and come back to you all.
I'll also question what was %600 in labour on the last service, I didn't pay any attention last time. Not sure why any standard service labour should cost that amount of money.

jnrdavo 14-12-2018 06:31 PM

$647 for a 60K service.

I asked if that includes anything special..but there isn't, only the air conditioning filter (I think they are about $50 online)...

Anybody else have a 60K service and would like to share how much and with who?

SouthernComfort 15-12-2018 07:03 AM

Dealers just pile on the labour for any job. I'm convinced they must charge for all the time a car is occupying space on their premises, not just the amount of time spent on the service/job.

Earlier this year I had the alternator replaced by my service guy who charged $198 labour. Dealer had quoted $600 labour.

Joe98 15-12-2018 09:23 AM

Quote:

Originally Posted by SouthernComfort (Post 1643643)

Earlier this year I had the alternator replaced by my service guy who charged $198 labour. Dealer had quoted $600 labour.


I have worked in banks all my life (no, never in retail) and I note there is no royal commission into car dealers!


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