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-   -   Steering Box Bolts Sheared Off!!! (http://www.ausjeepoffroad.com/forum/showthread.php?t=107124)

Kel 05-08-2011 08:22 PM

Hi Ian,

Here is the number I was given to call if I had any further issues with mine. It is the direct line to Jeep Australia - Melb Customer Service. The lady's name is Alisha, she was very helpful. 03 9238 2634.

From what she told me, there is no expiry on the recall.

Hope this helps, any further queries let me know and I will see if I can help.

Cheers

Kel

Nige 13-08-2011 09:14 AM

Does anyone actually have a copy of the service procedure for recall 723, so that we can see what is involved in the repair.

I have a copy of the recall notice from the www.nhtsa.gov website, but the attached service procedure is missing every second page.

Cheers,
Nige

Big Dave 13-08-2011 10:29 AM

Quote:

Originally Posted by Turismo07 (Post 1210972)
Does anyone have pics of what this mod looks like, the metal plates, welding, etc? Does it go on both sides if the chassis (driver and passenger side)?

Cheers

I'll try and get some pics of mine, but it is basically 2 plates that are welded on either side of the chassis rail with crush tubes where the bolts pass through into the steering box.

tazwegion 16-09-2011 11:45 PM

Quote:

Originally Posted by Kel (Post 1203734)
I have also spoken to customer service at Jeep Australia, who were very helpful in explaining there was two parts to the recall fix. 1) Inspection of chassis showing no cracks, then a strengthening weld was to be done. 2) if cracks were visable in the chassis then plates to be welded to chassis for strengthening.

They also mentioned that there is no expiry on the recall.


Interestingly according to the ACCC site this recall was closed on 26th August 2010 details can be seen HERE :(

tassiecj6 17-09-2011 07:16 AM

should I check my 2000 XJ for this issue ? :(
i thought it needed a wheel alignment but it could be this problem .

Hamsteh 17-09-2011 09:55 AM

Quote:

Originally Posted by tassiecj6 (Post 1221786)
should I check my 2000 XJ for this issue ? :(
i thought it needed a wheel alignment but it could be this problem .

I think you should call your local dealer and ask about the recall, give them your VIN and see what they say. They'll either tell you to bring it in or alternatively, if they instead say not to worry, I would then check it myself (with the help of a friend). I don't have a lot of faith in dealerships ;)

Evert 21-09-2011 01:07 PM

Can anyone still post a couple of photo's of the actual cracks and the remedy that Jeeps instalels?

I've had a quick look, but I couldn't see anything. I don't know if I'm looking in the wrong place or if I'm just one of the lucky few taht doesn't have any cracks.

Mind you that the engine bay on the diesels is pretty cramped and that mine has mud everywhere.

Big Dave 21-09-2011 01:45 PM

Mines been fixxed & has other reovery hook brackets in the way so a photo will only confuse. Have someone turn the steering wheel back & forth while you stick your head under the front of the car looking at the 3 bolt heads of the steering box bolts in the drivers side wheel arch. You will be able to see them moving in & out with the chassis rail wall flexxing. The cracks show up in this area mostly.

Turismo07 23-09-2011 06:01 PM

Quote:

Originally Posted by Big Dave (Post 1222730)
Mines been fixxed & has other reovery hook brackets in the way so a photo will only confuse. Have someone turn the steering wheel back & forth while you stick your head under the front of the car looking at the 3 bolt heads of the steering box bolts in the drivers side wheel arch. You will be able to see them moving in & out with the chassis rail wall flexxing. The cracks show up in this area mostly.

Cheers for the info.


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