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Search: Posts Made By: Buffomarinus
Forum: WK WK2 Grand Cherokee 05-03-2018
Replies: 242
Views: 29,253
Posted By Buffomarinus
Well I got a (classic Jeep) response: Hi...

Well I got a (classic Jeep) response:

Hi Lee,

At this point in time we have not been advised that there will be a recall to include diesel Grand Cherokees

If this situation changes you will...
Forum: WK WK2 Grand Cherokee 03-03-2018
Replies: 242
Views: 29,253
Posted By Buffomarinus
My response: Good afternoon Robert, ...

My response:

Good afternoon Robert,

Thank you for your response and the input from the technical team.

I note the advice of the differences between the design of the alternator between the...
Forum: WK WK2 Grand Cherokee 22-02-2018
Replies: 242
Views: 29,253
Posted By Buffomarinus
Well Robert consulted with the technical team and...

Well Robert consulted with the technical team and provided this response:

Hi Lee,

I have spoken to our technical team, and below is what they have sent me

To answer these two questions as...
Forum: WK WK2 Grand Cherokee 20-02-2018
Replies: 242
Views: 29,253
Posted By Buffomarinus
I received response from Rob Lawson (Resolutions...

I received response from Rob Lawson (Resolutions Desk Officer @ Fiat Chrysler Australia) today:

Hi Lee,



I have been annual leave for the last two weeks and have only returned today
Forum: WK WK2 Grand Cherokee 16-02-2018
Replies: 242
Views: 29,253
Posted By Buffomarinus
Well it's been two weeks and still no response...

Well it's been two weeks and still no response from Rob Lawson (Resolutions Desk Officer @ Fiat Chrysler Australia) so I followed up today, fingers crossed:

Good afternoon Robert,

It's been two...
Forum: WK WK2 Grand Cherokee 12-02-2018
Replies: 242
Views: 29,253
Posted By Buffomarinus
FCA have a LOT to learn about customer service.

FCA have a LOT to learn about customer service.
Forum: WK WK2 Grand Cherokee 08-02-2018
Replies: 242
Views: 29,253
Posted By Buffomarinus
Dear god, they just keep handing over ammo for...

Dear god, they just keep handing over ammo for the haters and empty promises for their customers
Forum: WK WK2 Grand Cherokee 05-02-2018
Replies: 242
Views: 29,253
Posted By Buffomarinus
No reply yet from Mr Robert Lawson (Resolutions...

No reply yet from Mr Robert Lawson (Resolutions Desk Officer, Fiat Chrysler Australia), I can only assume he is sourcing the correct information to respond with and I can appreciate that sometimes...
Forum: WK WK2 Grand Cherokee 02-02-2018
Replies: 242
Views: 29,253
Posted By Buffomarinus
Got a reply from our friends at Fiat Chrysler...

Got a reply from our friends at Fiat Chrysler Australia:

Hi Lee,



We have not been advised that there is a recall on Diesel Grand Cherokees in Australia at this time
Forum: WK WK2 Grand Cherokee 02-02-2018
Replies: 242
Views: 29,253
Posted By Buffomarinus
The US team responded first: Thank you for...

The US team responded first:

Thank you for contacting the FCA US Customer Assistance Center,
> regarding your
> 2013 JEEP GRAND CHEROKEE LAREDO 4X4 RHD .
>
> Your email was received by the FCA...
Forum: WK WK2 Grand Cherokee 01-02-2018
Replies: 242
Views: 29,253
Posted By Buffomarinus
Just sent an email to Jeep US with a similar...

Just sent an email to Jeep US with a similar enquiry. Will be interesting to see who responds first.
Forum: WK WK2 Grand Cherokee 01-02-2018
Replies: 242
Views: 29,253
Posted By Buffomarinus
I just sent an email to him: Good afternoon...

I just sent an email to him:

Good afternoon Robert,

Please find attached a copy of the New Safety Recall Advanced Communication T3607112017 issued by FCA prior to the T36 recall. I note that...
Forum: WK WK2 Grand Cherokee 24-01-2018
Replies: 242
Views: 29,253
Posted By Buffomarinus
Pffft, tell them you were counting on your Grand...

Pffft, tell them you were counting on your Grand Cherokee for the long weekend and them dragging arse to "create order numbers" is their issue not yours! Sounds like classic fobbing off.
Forum: WK WK2 Grand Cherokee 15-10-2017
Replies: 242
Views: 29,253
Posted By Buffomarinus
No worries, thanks for that. It's interesting...

No worries, thanks for that. It's interesting that the diesels don't seem to have been recalled yet.
Forum: WK WK2 Grand Cherokee 15-10-2017
Replies: 242
Views: 29,253
Posted By Buffomarinus
What year and engine type do you have that is...

What year and engine type do you have that is subject to this recall?
Showing results 1 to 15 of 15

 
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