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My point is this seems a common issue and are Jeep addressing this? I don't think anyone goes into a service dept yelling and screaming.
I was very humble when my engine blew up, I saw the service manager nearly every day at the coffee shop near where we both worked for 3 years. I never missed a service etc. He then quoted me $77K for a new engine.
After that the approach I used was to contact Mercedes Benz as that engine is in 28% of all cars sold in Australia and they cant afford to have there reputation tarnished. Someone should contact Merc and explain what is happening they will have someone contact Jeep to look into this issue i bet.
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