Yes, jeep dealers hire the cheapest mechanics they can find & then charge the maximum for their time. Most other dealers are like that. Not naming the dealers shows weakness on your part though. Most jeep dealers have a presence on here & so to FCA. Your posts sound like you dont look after your jeep. Covered in mud underneath & drowning it are signs of this. No 4WD will survive a lack of basic maintenance including cleaning. Maybe you should have taken it through a few creeks before taking it in to the dealers. They dont like lumps of dry mud falling on their polished floors. The same goes for most brands. Interesting that you have not had issues with your KJ. they are known for being troublesome. Maybe its used as an urban 4WD?
Good luck with dealing with FCA. To them its all about bling. Maybe there needs to be a court case like the recent Mitsubishi one. You wont see them making outrageous claims about fuel economy anymore.
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