AUSJEEPOFFROAD.COM Jeep News Australia and New Zealand - View Single Post - Steering Box Bolts Sheared Off!!!
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Old 24-07-2011
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Kel  Kel is offline
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Quote:
Originally Posted by tazwegion View Post
Because it gets in the way of the handbrake operation and applying a handbrake is basic workshop safety protocol for a vehicle about to have maintenance?



Nobody knows your Jeep like you do, you'd have to imagine the guys at the dealership were working "under the gun" because it was a "no fee" safety recall fix, thus less time spent on your vehicle is more time available for profitable maintenance of other cars
It is still possible to engage the handbrake completely with the cup holder in place. If it was an issue for them, then removing 2 screws to that hold it in, shouldnt have been beyond reasonable expectation as apposed to breaking it off.

Regardless of whether they were "under the gun" or not, they still should have completed the repair properly and not done a near enough is good enough job which created another potential for a major incident. As for the "no fee", the dealer still gets reimbursed by Jeep, so the dealer is not out of pocket.

Is it becoming more obvious that I am a tad shitty with the Dealer involved?? They are probably lucky they werent open yesterday when I found the problem.... would have made for a interesting phone conversation