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  #29  
Old 14-01-2016
lujabe  lujabe is offline
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'Buyer beware' isn't relevant with a brand new product. A buyer has a right to expect the product will perform as advertised for a reasonable period of time, and where that doesn't happen, the buyer has the right to expect the seller to rectify the situation. Australian law states as much, irrespective of whatever the 'official' warranty states.

FCA Australia has a serious problem with its customer relations and complaint resolution processes. People shouldn't be flamed for standing up against that... Other brands seem to manage to deal with their customers in a way that doesn't drive them to such desperate measures.
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bjm