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Old 22-11-2017
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Quadratec  Quadratec is offline
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Quote:
Originally Posted by neomut View Post
Hello All,

Happy to report, Rick and Tom (Quad) has just sent me a full set of TJ sliders.

Long story short I have a complete set of TJ Ace rock sliders. \o/

Passenger side - with my "spares"

Drivers side (the problem child)!!!!! Success!


I've not opened up the other box, but I assume its a left hand side slider.

I have 2 spare tj left hand side sliders, so I hit a rock, hopefully it is on that side.


I consider the case resolved. While a frustrating ordeal for all involved, the up side is, I got to see Quad's true colours and I was not disappointed. All things been equal (and to be honest even if Quad is a touch more expensive, which they've been the best priced todate), ill be continuing to purchase via them.

I received 7 sliders across 5 shipments. I didn't pay a cent or have to argue at all with quad to have them resolve this. These sliders are not light, I can confirm the shipping is not cheap.

Again, yes it shouldn't have happened, but I think all can see that Quad do put the customer first.

Thanks all.
Great to see that this has been resolved. Very sorry for the delay and shipment issues here.

Thanks so much for your order & I hope you have a great day!

Best regards,

-Rick
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