In my experience, the problem is the dealerships. Other brands I've owned have had problems and they've always been fixed without fuss.
Where there's smoke there's fire. Every Jeep dealership I've dealt with has a special knack for making a mountain out of a molehill, through sheer incompetence and buck-passing.
I love the vehicle, but it's reached the point where even the thought of having to talk to a Jeep Service Department makes my blood start to boil. Based on their after-sales service in recent years, I'd say they deserve the public caning.
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