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Old 20-11-2021
Dalls  Dalls is offline
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Default Dealership service centre suck

My gripe with Jeep is that it seems their mechanics are learning on the job and not specialists at all. I would pay good money for good service but that’s not my experience.
One of our new Jeeps was only serviced at the dealership and every time it came back the hose webbing was cut, they used a different coolant which messed up the reservoir…and one time my dashcam was still running (they normally disconnect it) and the tech was replacing the reverse camera and he had a blown up diagram on the bonnet, scratching his head, asking others questions and the like…which is great to see at least he’s consulting. But still showed he lacked the experience his other colleagues seem to have. The Jeep was in there for the whole day for a poxy camera replacement.

I won’t take mine back for servicing unless it’s critical…would rather risk taking it to a professional mechanic who knows his stuff and whose reputation is at risk if he does a crap job. Yes big risk but at this point I believe it’s a greater risk taking to the dealership service centre.

The bad news is that this particular dealership no longer sells Jeep…the good news is that they no longer service them either….just my experience.