AUSJEEPOFFROAD.COM Jeep News Australia and New Zealand - View Single Post - Huge announcement! Jeep head office want to help you!
View Single Post
  #25  
Old 12-01-2018
Taprod  Taprod is offline
CrawlerStar
 
Join Date: Jan 2014
Posts: 408
Likes: 38
Liked 107 Times in 68 Posts
Default Huge announcement! Jeep head office want to help you!

Well FCA has come to the party and is covering the cost of the new water pump. I must give them credit, they’ve been pretty easy to deal with and reached a decision pretty quickly. I would have preferred labour costs to be covered too of course but given the circumstances and the fact that I have run out of energy to keep battling the dealership, I’m happy to leave it at that. At least someone was willing to listen to me.

It appears on this occasion that the weak link is the dealership. Exacerbated by their ultra-defensive attitude and poor customer service.

Now to find a mechanic that actually knows a thing or two about Jeeps.


Sent from my iPhone using Tapatalk
__________________
2014 WK2 V6 Petrol 4x4

Frontrunner Roof Rack
Offroad Animal Front Recovery Points and Nudge Bar
Likes: (2)