All American Wheeling - dishonest

[V82xist]

Back in January this year I ordered a set of Teraflex shocks 3.1 remote res. I was told they don't make them anymore so I'd have to go to the 3.3. I paid $2k deposit as I generally trust people. Anyway after many chasing up it got to April and I asked them if I could cancel the order as they couldn't tell me when they might come.

They agreed and said they'd give me a refund. Well it's been over a month now and with everything going on and family members losing jobs etc. I have been contacting them asking for the money as I really need it. They keep stalling and just wanting to talk over the phone now. It's put me off owning a Jeep so it's sold now also cause I need the money. It's a really low act so I would not recommend anyone use these guys because I wouldn't want this to happen to anyone else.

Its shops like these that put people off owning Jeeps. I regret taking my Jeep to them.

[Joe98]

Go to a solicitor and no he won't charge much if anything at all! Solicitors generally are not interested in this subject.

The solicitor will tell you which authority to contact in your state. Maybe ask him for a sample letter.

Tell All American Wheeling what you are about to do. And then send the letter. You could also write to A Current Affair, to Ray Hadley at 2GB and Again, tell All American Wheeling what you are about to do.

[Jonny Jeep]

How did you pay? If by credit or debit card there must be chargeback facilities you can claim with from the card issuer/bank.

[V82xist]

Thanks guys, still waiting to see if I can get my money back.
I'll let you know when I find out the decision.

[Windex]

Originally Posted by Jonny Jeep

How did you pay? If by credit or debit card there must be chargeback facilities you can claim with from the card issuer/bank.

Yeah, if you used card contact your bank and raise a chargeback with them, this is one of the handy protections you have with card purchases.

[V82xist]

Thanks very much for the support and advice guys. It has been successful via the bank. Such a relief to get the $ back. Thanks again to you all.