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01-05-2020
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Established Member
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Join Date: May 2015
Posts: 167 What Jeep do I drive?: WG
Likes: 2
Liked 19 Times in 15 Posts
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Quote:
Originally Posted by JeanLuke
Been on to a local dealer. Getting one to answer the phone in their service department at the moment was the first challenge, but given the times we are in let's cut them some slack here.
Had to email proof of ownership, and for $25 they are going to send me the code. I don't think that is unreasonable considering Mopar USA charge US$30.
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wow...well at least you got a result. I did this about a year ago and just called in, gave my vin and they stuffed around on their system for a while and gave me the code. Maybe things have changed since then, or else I lucked in on a laid back dealer. Didn't cost me a cent. And when you think about, I don't think it should?
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01-05-2020
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Senior Newbie
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Join Date: May 2016
Posts: 84 What Jeep do I drive?: ZJ
Likes: 2
Liked 19 Times in 14 Posts
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I'm pretty sure that if you really want to argue the point getting codes from a database is actually considered part of their after sales service obligations and isn't really something they can charge for, if you wanted to make it a massive consumer law issue.
What dealer did it for free for you, maybe a better option is to support them and direct our money to them when purchase time comes.
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02-05-2020
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Established Member
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Join Date: May 2015
Posts: 167 What Jeep do I drive?: WG
Likes: 2
Liked 19 Times in 15 Posts
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Quote:
Originally Posted by It'sBigAl
I'm pretty sure that if you really want to argue the point getting codes from a database is actually considered part of their after sales service obligations and isn't really something they can charge for, if you wanted to make it a massive consumer law issue.
What dealer did it for free for you, maybe a better option is to support them and direct our money to them when purchase time comes.
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It was a while ago, and there are only two Jeep dealers in Canberra from memory. I am pretty sure it was Gulson Motors. The few times I've had to deal with them they were very helpful...as they should be!
The other mob were taken over by a GM dealer and I am pretty sure it wasn't them - Gerald Slaven.
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03-05-2020
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Lowranger Shocker
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Join Date: Jul 2017
Location: SE Qld
Posts: 1,518 What Jeep do I drive?: WG
Likes: 174
Liked 274 Times in 221 Posts
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Quote:
Originally Posted by It'sBigAl
I'm pretty sure that if you really want to argue the point getting codes from a database is actually considered part of their after sales service obligations and isn't really something they can charge for, if you wanted to make it a massive consumer law issue.
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I'm a bit "meh" about it. It's a reasonable charge at $25, and they are providing a service specifically to me to earn it. Somebody (who is paid a wage) has to spend time looking it up for me.
My attitude would be very different if they were charging much more, though.
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03-05-2020
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Lowranger Shocker
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Join Date: Jul 2017
Location: SE Qld
Posts: 1,518 What Jeep do I drive?: WG
Likes: 174
Liked 274 Times in 221 Posts
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Quote:
Originally Posted by Classic Boy
I just had a key clone made by a local locksmith it was around $135.
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The problem with a clone is that it breaks the "two-key" method of training another key. I found my spare, and tested it against my main key. They are clones.
I can get a blank from Amazon USA for around $30 and get it cut locally for around $15. Add $25 for the PIN and I am still well ahead.
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06-05-2020
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Lowranger Shocker
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Join Date: Jul 2017
Location: SE Qld
Posts: 1,518 What Jeep do I drive?: WG
Likes: 174
Liked 274 Times in 221 Posts
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Following up...
I got the code from my local dealer and they did not charge me for it.
Honourable mention to Motorama Springwood.
Now the BIG question...
I have two keys, which I strongly suspect are clones of each other (since the two-key method does not work). The vehicle shows that three keys have been programmed to it. This means there are two keys "out there" for my car that I do not have. Keys can only be programmed to one SKIM. If I erase all keys from my SKIM, can I reprogram my existing keys back to the same SKIM, or must I get all new keys?
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06-05-2020
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Full Flexer
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Join Date: Jun 2017
Location: Central Vic
Posts: 803 What Jeep do I drive?: WG
Likes: 23
Liked 290 Times in 211 Posts
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I cannot answer all your questions but I believe the key can only be programmed once only, whether it can be re connected if disconnected I don’t know.
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