Quote:
Originally Posted by OzRick25
Absolutely I'd almost say it is standard practice from them. The last time I had a vehicle serviced by them they tried charging me for $180 for rotating tires and $60 for filling the windscreen fluid, exuberant charges but it gets better because they actually didn't do either of them.
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I guess that is how business works, and they will always want to make a win.
There is no way a service dept will make a profit from a 1hr labour job from a alternator recall. Fair enough, the parts not available, that is the only honest thing about it.
They had to re-coupe their costs in other ways and lending me their car etc, submitting an empty claim for a PCM replacement to FCA as part of T36 is like gold for them.
Gold!
No such thing as an honest business.