Safety Recall N23 for WH anyone had it done yet?

[patience]

Originally Posted by crdv6

Just wondering if you got a reply?
Is the P73 update applicable here, or only in the USA?
Should we have to pay to have it checked out/reprogrammed?
Last time i asked my local dealer they wanted $100 just to diagnose the problem!!.
I left it alone till the next service and they then did something 'free' which fixed it, at least temporarily ( I haven't tried low range for a while, so dunno if its working or not!)

Yes the P73 is applicable here in Oz, but the actual P73 is not an updated software fix. It is a letter to Chrysler that the N23 must be performed exactly as per the Chrysler Service Bulletin 21-022-14 REV. A, dated July 29, 2014.
I had my N23 done to the letter of the Chrysler Service Bulletin 21-022-14 REV. A, dated July 29, 2014, and I watched and made sure they did it step by step exactly as the update says.

To clarify. The P73 was a customer service notice to have the N23 recall done so are the same thing. You do not need to have P73 done if your 4low is working properly.

Its been well over a year now and I still have 4low and have not had any problems (touch wood).
I still have my pre-N23 FDCM with me everywhere I go though.

[hsnow]

I bought an 07 build, MY 08 CRD. When I looked at the car a Service 4 WD fault came up. The owner had the car serviced and when I collected it went into low and drove OK. A few day later fault came back. Spoke to Northstar after checking outstanding recalls and they did the P73 and ingition switch change. Straight after no problems. Couple of week on still working.
Nice to have a newignition switch and two new remotes for free, esppecially as one of mine was brocken.

[vk2jdh]

Got my N23 done today along with the ignition key recall

[daveatkins]

Does anyone have any new info on this issue? Local Dealer that did the recall, Ken Muston in Shepparton, will not do anything unless I pay them. Chrysler just don't reply to emails. Consumer protection in Australia is non existent.

[vk2jdh]

Originally Posted by daveatkins

Does anyone have any new info on this issue? Local Dealer that did the recall, Ken Muston in Shepparton, will not do anything unless I pay them. Chrysler just don't reply to emails. Consumer protection in Australia is non existent.

So your recall has been done? What do you want the dealer to do now that they want to chsrge for?

[Clarky]

I assume you still have no low range?

Here is the PDF,
https://www.chrysler.com/universal/w...ce/pdf/P73.pdf
Take it to your dealer and ask for them to contact FCA on your behalf. Its NOT A RECALL its a customer satisfaction program as a lot of dealers didn't do the update as per the instructions ie connecting a battery charger and keeping the volts at 13.0 to 13.5 volts constant.

They may try the "that's the USA only" BS but its not. The same software was used in all N23 recalls across the globe.

Here is there Customer Call Centre: 1300 133 079

If you want to make a complaint use the link below
http://www.fiatchrysler.com.au/FCA%2...g%20System.pdf

Sounds like your dealer is not on the same page as the new FCA manager is. I would send off a complaint about the dealer anyway, they need a kick up the ass.

[Clarky]

Here is a VIN checker that tells you what recalls have been done.
https://www.mopar.com/en-us/my-vehicle/recalls.html

Scroll down to Campaigns and if it has or hasn't been done

Mine shows the ignition hasn't and the P73 hasn't.