Just an idea, if you don't like the people you are dealing with, maybe try another Jeep dealership.
I was told by the salesmen that sold me mine, that I am 100% covered by warranty, no matter what I do, and he had a fare idear of what I put my 4wd through.
He said if I ever have problems with the dealership, go straight to Jeep Australia, or give em a call at least, and it should be sorted.
The problem I had was the dealership licence changed hands, and did'nt know where I stood as far as warrenty go's, but as it turns out you can take your TJ to any of them, Jeep Aust still pays them.
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