pretty much what i was getting at steve, an accurate complete account of what happened, giving cause of fault as you wish, but leaving out any wild emotional stuff. the journo will get the message about the truth as you tell it, without any emotional or rude remarks about chrysler. he aint stupid and will read between he lines and see the real problems we have. he will then print what he wants from the information you give. in the end he will extract what he wants and print that anyway, regardless of what you say.
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