Quote:
Originally Posted by yeahright
This really annoys me, the original question was, Has anybody had real world experience with these shocks?
Who cares what company the guy works for.
The guy has the shocks fitted, he has them fitted to a JK (not a toyota or nissan) and he has told you what he thinks of them, and that is answering the original question.
We should be appreciative of this guys post, to start with in his photos I saw two JKs with ARB stickers on them, this is a good thing, ARB is selling good quality parts for JKs.
The guy has them on a JK and has commented on them as the original post asked.
I personally use FOX have done in four vehicles now and have never had a failure, but here we have what looks like a good quality rebuildable shock, thats available in Australia with an Australian price tag, yep not cheap, but available here, rebuildable and I would assume warrantable here.
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Well for a start if you work for the company then you have a conflict of interest when coming into a forum and say how good something is, if I/OP wanted that I/OP could just ring ARB and have one of their sales guys tell me how good the product is, it certainly is an issue if you make a post saying how good a product is without disclosing the fact you work for the company that makes/sells the product. At the very least it is a courtesy to the rest of the people reading the reply if you are a true member of the community, I am not having a go at the guy but I would assume that ARB has a policy on communication on their products by employees and I would imagine, like most larger companies, it includes the fact that you need to disclose that you work for the company when commenting on products.
Certainly the post carries little weight with me now that it has shown to of come from an employee of ARB (well to be honest it read like and ad so there was not much lost once this was disclosed), without that information other members would not be able to make up their own mind as to how much weight the post should be given.
Quote:
Originally Posted by mickkane
Thank you Yeah right. Firstly to make sure everyone is aware, Yes I do work for ARB. Secondly, no I don't make commission or have any financial interest in the company so advertising the product has no benefit for me. As a member of the JK community I am just here to help give you all a little insight to these shocks as you had all asked. As far as I am aware I am only one of very few JK's that have these installed so I believed that this information was fairly exciting.
Please don't take my posts the wrong way, I am always happy to answer constructive questions. For those that know me know that I am a die hard JK fan!
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If you work for the company then you most definitely do have a financial interest in company, they pay you and if the company does not do well then you don't have a job, again not having a go at you Mickkane, just letting you know how it is taken from my point of view. If you are going to talk about any of the products ARB makes, sells or is going to sell (other than very specific technical question like "what size is the bolt through XYZ") then the first line of any post needs to disclose the fact that you are either a direct or indirect employee of ARB, this is general forum etiquette at the very least. Like I said above I would imagine ARB has a code of conduct around social media/external communications on their products and I would reasonable assume this probably has something around disclosing that you work for the company when commenting on their products, don't get me wrong as ARB might do a pretty poor job at communicating their CoC with their employees which is hardly your fault for not knowing and I am happy to admit that ARB may very well not have one at all.
Quote:
Originally Posted by Fruju
Yes he does, but he is a great young guy who is lucky enough to source these products at a better rate than you or I.
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Again not having a go at the guy, I don't know him personally and I am sure he is a great guy he owns a Jeep doesn't he, just noting that the post reads like and ad and is made worse by the fact that he does indeed work for the company that is going to sell the product and failed to disclose the fact until queried on it.
Not to harp on but let me put it another way, do you think he would of made a negative post if the product was not up to scratch? Do you think if there were issues with the product he would tell us about them? Do you think he would continue to get "these products at a better rate than you or I" if he did? I personally think it would be very unlikely that he would especially if it was known that he works for ARB (pretty silly if he did to be perfectly honest), see where the issue is?
Now that's my personal opinion and I don't work directly or indirectly for any 4x4 or automotive companies nor have any affiliations or family connections to one and you are welcome to take it as you please but my opinion is not clouded by a potential bias in regards to the matter. I apologies for taking the thread off track but I felt it needed to be addressed in the interest of transparency.