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  #9  
Old 17-04-2017
betteroff10  betteroff10 is offline
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Well done Ashton.

Its a shame we have to go to such lengths to get the service we have paid for somewhere.
My experience is as follows and you may be able to help.

I purchased my WK2 preloved with 30000kls on the clock to tow my new 20 foot van The Jeep does an absolutely marvelous job of that. Unfortunately I fearful storm developed while away from our campsite and dumped water through an open window. Result left a very wet interior and water in the compartment under the passenger seat. So end up with drowned power train module and error code on the dash. Apparently this has caused a malfunction in the power train circuitry.
Every thing seems to be operating except no 4WD.

Now comes the sad part. Being new to Jeeps and their associated dealerships, I visited the local sealer here in Hervey Bay. Having had several new cars and dealt with dealers before I was not expecting any joyful news.

The result was the report as follows.

The water has drowned the Power Train Module and corroded the wiring looms and these will be need to be replaced. So tried the drowned module first. $600.00 later still got error codes and no 4WD. Then informed the wiring looms are extremely corroded to the point they ate falling apart??? the resistance in the wiring is not reading at all so we cant identify the problem.
Oh!!Oh!! Sounds like I expected. What to do now. Well we could replace the wiring looms but that is going to cost maybe $5000.. You read it right. And we still may not be able to fix it.

Great . Told them I would have to consider that sort of money but was assured no damage was affecting the car and it would be safe to drive.

So off to try another auto electrician. Basically the same answer.

Many sleepless nights,6 months, later and several reems of forum pages I decided to buy my own scanner, $400, knowing of course it wouldnt do the total job, but might give a clue as to what was going on.

Also decided to have a look at this corroded wiring loom, strange doesnt appear to be falling apart or more importantly corroded. Hmmmm where now??

More forum pages later found Ausjeep and your pages. Found the right wiring diagrams. found the right fuse, and guess what HEY Presto All fixed.

You would have to think, anyone playing around with electrical problems, cars or otherwise, would at least look at fuses, but then I am just the dumb customer, what would I know..

Well I think it is fixed. But I would like to have the Jeep checked by somebody who knows there way around these marvelous machines.

And it must be about time somebody had these lying crooks removed from this industry at least.Congrats Ashton for trying.I am going to Melbourne late August with van in tow so I am happy to seek advice from Hervey Bay to Melbourne if they exist.

Any one got any suggestions.

betteroff10
  #10  
Old 17-04-2017
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I had my Jk serviced about a month ago. Two days ago the " require oil change" msg came up. I checked the oil and it was black. Now waiting for them and FCA to open tomorrow to lodge a complaint.

The question is, what happened to the last service which I paid for new engine oil?
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  #11  
Old 18-04-2017
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Quote:
Originally Posted by betteroff10 View Post
Well done Ashton.



Its a shame we have to go to such lengths to get the service we have paid for somewhere.

My experience is as follows and you may be able to help.



I purchased my WK2 preloved with 30000kls on the clock to tow my new 20 foot van The Jeep does an absolutely marvelous job of that. Unfortunately I fearful storm developed while away from our campsite and dumped water through an open window. Result left a very wet interior and water in the compartment under the passenger seat. So end up with drowned power train module and error code on the dash. Apparently this has caused a malfunction in the power train circuitry.

Every thing seems to be operating except no 4WD.



Now comes the sad part. Being new to Jeeps and their associated dealerships, I visited the local sealer here in Hervey Bay. Having had several new cars and dealt with dealers before I was not expecting any joyful news.



The result was the report as follows.



The water has drowned the Power Train Module and corroded the wiring looms and these will be need to be replaced. So tried the drowned module first. $600.00 later still got error codes and no 4WD. Then informed the wiring looms are extremely corroded to the point they ate falling apart??? the resistance in the wiring is not reading at all so we cant identify the problem.

Oh!!Oh!! Sounds like I expected. What to do now. Well we could replace the wiring looms but that is going to cost maybe $5000.. You read it right. And we still may not be able to fix it.



Great . Told them I would have to consider that sort of money but was assured no damage was affecting the car and it would be safe to drive.



So off to try another auto electrician. Basically the same answer.



Many sleepless nights,6 months, later and several reems of forum pages I decided to buy my own scanner, $400, knowing of course it wouldnt do the total job, but might give a clue as to what was going on.



Also decided to have a look at this corroded wiring loom, strange doesnt appear to be falling apart or more importantly corroded. Hmmmm where now??



More forum pages later found Ausjeep and your pages. Found the right wiring diagrams. found the right fuse, and guess what HEY Presto All fixed.



You would have to think, anyone playing around with electrical problems, cars or otherwise, would at least look at fuses, but then I am just the dumb customer, what would I know..



Well I think it is fixed. But I would like to have the Jeep checked by somebody who knows there way around these marvelous machines.



And it must be about time somebody had these lying crooks removed from this industry at least.Congrats Ashton for trying.I am going to Melbourne late August with van in tow so I am happy to seek advice from Hervey Bay to Melbourne if they exist.



Any one got any suggestions.



betteroff10


On your way down stop at seven slot off road the guys there will have a look and make sure it's all working well



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  #12  
Old 18-04-2017
betteroff10  betteroff10 is offline
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Many Thanks

Could you give me a bit more info on location or address would be great

Thanks again

betteroff10
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  #13  
Old 18-04-2017
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Quote:
Originally Posted by betteroff10 View Post
Many Thanks



Could you give me a bit more info on location or address would be great



Thanks again



betteroff10


The address is 10/11 burnside road Ormeau

Anthony is the service manager

Contact number 07 3801 8185

They are have been in the jeep game for many years and know there stuff



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  #14  
Old 18-04-2017
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Quote:
Originally Posted by AkaJayman View Post
The address is 10/11 burnside road Ormeau

Anthony is the service manager

Contact number 07 3801 8185

They are have been in the jeep game for many years and know there stuff



Sent from my iPhone using Tapatalk


And Anthony is a whiz with WJ's.
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  #15  
Old 03-01-2018
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It would be good to have a list of proven, effective Jeep service depots. My previous KJ (Cherokee I know but I have a WK2 now) was poorly serviced in WA by Wanneroo Jeep as they only looked at OBD2 output and ignored basic servicing techniques like checking dip sticks that were in front of them. They delayed a pickup by an hour because they were behind schedule in washing the car but didn't take the time to pull and check my transmission dip stick. This was after the vehicle had stopped and wouldn't start and had to be put on the back of a truck to get to the depot. They charged me $1600 to change crank angle and cam sensors, clean injectors and look over the vehicle. The issue was discovered 6 weeks later, that the tranny had way less than minimal fluid ( by another service provider, non Jeep, checking a engine light flash up for me). Going back to Jeep they just shrugged and said it didn't throw a code. I asked if they knew how dip sticks worked.

They had not caused the problem, as another mechanic in Wannerro, "who know Jeeps" had put an apprentice on doing a 100 000km Service and drained the transmission but failed to refill it. When it stopped 6 weeks later I thought Jeep Service would know what was wrong and had the tow truck send it straight to them. I told them that another service provider had just done the 100 000k service and asked if tht was the issue.They did as stated above and handed the vehicle back to me. Luckily the tranny is tougher than most and ran for a further few weeks before flashing a light at me.

Post note I sold the vehicle at 221 000km and the tranny never gave any further trouble even on outback 4wd tracks.
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  #16  
Old 03-01-2018
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gkwk2  gkwk2 is offline
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I would avoid Jeep Parramatta Service in NSW. I have my jeep serviced there as well as fleet of other cars and they are hopeless.

I called FCA to complain about the service and what they had done and their response was work with out with them. This is my second WK2 and I love the car but the serivce provided by some dealers and FCA is far from good.
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