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  #55  
Old 22-01-2018
Taprod  Taprod is online now
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So far Jeep has been really good. They have organised me a tow to the dealership and I will get a like for like loan vehicle while it awaits repairs. The lady I have been dealing with is named Kate and Iíve found her to be most empathetic and helpful


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  #56  
Old 22-01-2018
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sounds like you had a good result, I hope they do the same for CRDs if and when we get a recall.
  #57  
Old 22-01-2018
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sounds like you had a good result, I hope they do the same for CRDs if and when we get a recall.


Fingers crossed. Iíve had my faith restored, so far. Iíll report back once repairs are complete. Fingers crossed for all the CRD owners here


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  #58  
Old 22-01-2018
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I received basically the same reply from Robert, at least he replied promptly which is a good sign.

So we either fork out for a replacement and hope to eventually claim it back if the CRD goes to recall, or play the finger-crossing game.
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  #59  
Old 22-01-2018
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I spoke to Kate from Jeep customer care as well this morning
Reading between the lines ,there is a lot of Diesel alternators failing as well and she has no doubt it will be a re call item
She said to keep all your receipts,Battery and tow fares even taxi fares as it will all be reimbursed when it eventually happens.
So good to know that its just a matter of time
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  #60  
Old 22-01-2018
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What are the replacement alternators you guys are paying to have fitted? are they OEM Jeep or generic brand?
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  #61  
Old 22-01-2018
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My read on the diesels is that they are waiting on the fix before recalling them, however long that is.
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  #62  
Old 22-01-2018
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What are the replacement alternators you guys are paying to have fitted? are they OEM Jeep or generic brand?


The jeep brand ones arenít in yet, so theyíll be fitting an aftermarket one to my vehicle. Iíll let you know the brand when I get it back


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  #63  
Old 22-01-2018
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Quote:
Originally Posted by Taprod View Post
The jeep brand ones arenít in yet, so theyíll be fitting an aftermarket one to my vehicle. Iíll let you know the brand when I get it back


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Dont Jeep use Denso's?
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