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  #17  
Old 21-12-2017
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Has anyone done the Android upgrade, and if so, are you happy with it?

Cheers, Craig
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  #18  
Old 08-01-2018
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Can you guys list up what hardware and software versions you have?

I have a 2015 overland.

I'm particularly interested to see if you can change the state (eg, from NSW to QLD).

I've been having a battle with FCA and my locally dealer since Oct 2016!!! Can't change state and they refuse to swap out the head unit...

Went to FCA resolution on 15th Feb, 2017... resolution was they would give me an external nav to fix the problems, up to value of AUD$200...

Went to fair trading... useless.. Not sure why. I purchased a car with a working sat nav that stopped working under warranty and they refuse to fix it.

I need to 'wait' for a firmware update to fix it... Was coming in Jan/feb/mar 2017, but still not available...
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  #19  
Old 08-01-2018
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I just got a reply from FCA.

From Robert Lawson:

Telephone: 1300 133 079
Email: robert.lawson@fcagroup.com


I have been advised that new mapping will be available shortly, we are just waiting to get the mapping software approved and once this is released, hopefully this will fix your concern

As I am not technically trained, I would suggest to discuss this concern with your dealer if you have not already done this and they can submit a technical case to our technical team

They might have new information that can address your concern



I would suggest you contact him directly if you have the same issue as me. The more that they are aware that users have the same problem, the more likely they will fix it.
  #20  
Old 13-01-2018
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Quote:
Originally Posted by jnrdavo View Post
I just got a reply from FCA.

From Robert Lawson:

Telephone: 1300 133 079
Email: robert.lawson@fcagroup.com


I have been advised that new mapping will be available shortly, we are just waiting to get the mapping software approved and once this is released, hopefully this will fix your concern

As I am not technically trained, I would suggest to discuss this concern with your dealer if you have not already done this and they can submit a technical case to our technical team

They might have new information that can address your concern



I would suggest you contact him directly if you have the same issue as me. The more that they are aware that users have the same problem, the more likely they will fix it.
And you're happy with this answer????
What a blatent cop out!
As I am not technically trained, I would suggest to discuss this concern with your dealer if you have not already done this and they can submit a technical case to our technical team
How will a dealer know if FCA don't
That is buck passing at it's finest. You have contacted the Supplier of the vehicle to resolve your issue.
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  #21  
Old 14-01-2018
jnrdavo  jnrdavo is offline
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Yes, agree. It's now not been working more than half of the time that I've had the car. I'm sure reprogramming a new one will work, they just don't want to have to do it.
  #22  
Old 15-01-2018
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Can I ask why you just don't use VR to navigate to an address out of state? I know that it is a bug that you can't use finger but VR works. I have the same issue on my MY15 KL but I can VR to an address outside of my home NSW.
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  #23  
Old 15-01-2018
jnrdavo  jnrdavo is offline
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yeah, VR 'kind' of works.

As an example, I go to Canberra a bit for work. I've tried a few streets/suburbs there, and multiple times it tires to take me to Darwin!!

I've given up on interstate with it, I just use my phone in those instances.

What bugs me is that some cars don't have the issue and some do. So why is it such a difficult fix. I've swapped out electronics in other cars (Audi, RNS-E, MMI II to MMI 3g+ etc), and also there are many threads on how to downgrade firmwares etc (editing the revision files on the download USB sticks)...

Why it has taken 15 months with no resolution is beyond me.

All I want is for my Sat Nav to work as it did when I purchased the car, nothing more, nothing less..
  #24  
Old 16-01-2018
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Perhaps a few of you should band together & form a Class action with a Law firm, Surely not fit for application or description would win hands down & maybe spur them into action.
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