Wk2 navigation update - Page 3 - AUSJEEPOFFROAD.COM - AJOR


Go Back   AUSJEEPOFFROAD.COM - AJOR > JEEP GARAGE > WK WK2 Grand Cherokee


Portal Register Forums Trading Your Jeep New Garage Mark All Read

Post New Thread  Reply
 
Thread Tools Search this Thread
  #17  
Old 4 Weeks Ago
Cherokee30D's Avatar
Cherokee30D  Cherokee30D is online now
Full Flexer
 
Join Date: Dec 2012
Location: Mornington Peninsula Vic
Posts: 1,243
What Jeep do I drive?: WK2
Likes: 155
Liked 217 Times in 130 Posts
Default

Has anyone done the Android upgrade, and if so, are you happy with it?

Cheers, Craig
__________________
https://www.youtube.com/channel/UCBd...2ufU__6UkX7dLQ
2014 Grand Cherokee & 2008 JK Rubicon
  #18  
Old 1 Week Ago
jnrdavo  jnrdavo is offline
I just registered
 
Join Date: Apr 2016
Posts: 25
What Jeep do I drive?: WG
Likes: 0
Liked 1 Time in 1 Post
Default

Can you guys list up what hardware and software versions you have?

I have a 2015 overland.

I'm particularly interested to see if you can change the state (eg, from NSW to QLD).

I've been having a battle with FCA and my locally dealer since Oct 2016!!! Can't change state and they refuse to swap out the head unit...

Went to FCA resolution on 15th Feb, 2017... resolution was they would give me an external nav to fix the problems, up to value of AUD$200...

Went to fair trading... useless.. Not sure why. I purchased a car with a working sat nav that stopped working under warranty and they refuse to fix it.

I need to 'wait' for a firmware update to fix it... Was coming in Jan/feb/mar 2017, but still not available...
Likes: (1)
  #19  
Old 1 Week Ago
jnrdavo  jnrdavo is offline
I just registered
 
Join Date: Apr 2016
Posts: 25
What Jeep do I drive?: WG
Likes: 0
Liked 1 Time in 1 Post
Default

I just got a reply from FCA.

From Robert Lawson:

Telephone: 1300 133 079
Email: robert.lawson@fcagroup.com


I have been advised that new mapping will be available shortly, we are just waiting to get the mapping software approved and once this is released, hopefully this will fix your concern

As I am not technically trained, I would suggest to discuss this concern with your dealer if you have not already done this and they can submit a technical case to our technical team

They might have new information that can address your concern



I would suggest you contact him directly if you have the same issue as me. The more that they are aware that users have the same problem, the more likely they will fix it.
  #20  
Old 1 Week Ago
67HR's Avatar
67HR  67HR is offline
Established Member
 
Join Date: Jun 2015
Location: Albany WA
Posts: 224
What Jeep do I drive?: WK2
Likes: 155
Liked 37 Times in 27 Posts
Check out my Ride(s)
Default

Quote:
Originally Posted by jnrdavo View Post
I just got a reply from FCA.

From Robert Lawson:

Telephone: 1300 133 079
Email: robert.lawson@fcagroup.com


I have been advised that new mapping will be available shortly, we are just waiting to get the mapping software approved and once this is released, hopefully this will fix your concern

As I am not technically trained, I would suggest to discuss this concern with your dealer if you have not already done this and they can submit a technical case to our technical team

They might have new information that can address your concern



I would suggest you contact him directly if you have the same issue as me. The more that they are aware that users have the same problem, the more likely they will fix it.
And you're happy with this answer????
What a blatent cop out!
As I am not technically trained, I would suggest to discuss this concern with your dealer if you have not already done this and they can submit a technical case to our technical team
How will a dealer know if FCA don't
That is buck passing at it's finest. You have contacted the Supplier of the vehicle to resolve your issue.
__________________
“RED = Retired & Extremely Disinterested (Locksmith)”
Sponsored Posts
  #21  
Old 6 Days Ago
jnrdavo  jnrdavo is offline
I just registered
 
Join Date: Apr 2016
Posts: 25
What Jeep do I drive?: WG
Likes: 0
Liked 1 Time in 1 Post
Default

Yes, agree. It's now not been working more than half of the time that I've had the car. I'm sure reprogramming a new one will work, they just don't want to have to do it.
  #22  
Old 4 Days Ago
SJetc's Avatar
SJetc  SJetc is offline
Established Member
 
Join Date: Jan 2015
Posts: 143
What Jeep do I drive?: WK2
Likes: 25
Liked 29 Times in 26 Posts
Default

Can I ask why you just don't use VR to navigate to an address out of state? I know that it is a bug that you can't use finger but VR works. I have the same issue on my MY15 KL but I can VR to an address outside of my home NSW.
__________________
MY14 WK2 Overland CRD
MY15 KL Limited CRD
Sponsored Posts
  #23  
Old 4 Days Ago
jnrdavo  jnrdavo is offline
I just registered
 
Join Date: Apr 2016
Posts: 25
What Jeep do I drive?: WG
Likes: 0
Liked 1 Time in 1 Post
Default

yeah, VR 'kind' of works.

As an example, I go to Canberra a bit for work. I've tried a few streets/suburbs there, and multiple times it tires to take me to Darwin!!

I've given up on interstate with it, I just use my phone in those instances.

What bugs me is that some cars don't have the issue and some do. So why is it such a difficult fix. I've swapped out electronics in other cars (Audi, RNS-E, MMI II to MMI 3g+ etc), and also there are many threads on how to downgrade firmwares etc (editing the revision files on the download USB sticks)...

Why it has taken 15 months with no resolution is beyond me.

All I want is for my Sat Nav to work as it did when I purchased the car, nothing more, nothing less..
  #24  
Old 4 Days Ago
Starion VR4's Avatar
Starion VR4  Starion VR4 is offline
Established Member
 
Join Date: Aug 2014
Location: Brisbane
Posts: 143
What Jeep do I drive?: WK2
Likes: 5
Liked 32 Times in 21 Posts
Default

Perhaps a few of you should band together & form a Class action with a Law firm, Surely not fit for application or description would win hands down & maybe spur them into action.
__________________
2014 WK2 Limited White, Gme TX3540.
Post New Thread  Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On





All times are GMT +10. The time now is 05:12 PM.




AJOR does not vouch for or warrant the accuracy, completeness or usefulness of any message, and are not responsible for the contents of any message. The messages express the views of the author of the message, not necessarily the views of AJOR or any entity associated with AJOR, nor should any advice be substituted as technical advice replacing that of a mechanic. You agree, through your use of this service, that you will not use AJOR to post any material which is knowingly false and/or defamatory, inaccurate, abusive, vulgar, hateful, harassing, obscene, profane, sexually oriented, threatening, invasive of a person's privacy, religious, political or otherwise violative of any law. You agree not to post any copyrighted material unless the copyright is owned by you or by AJOR. The owner, administrators and moderators of AJOR reserve the right to delete any message or members for any or no reason whatsoever. You remain solely responsible for the content of your messages, and you agree to indemnify and hold harmless AJOR, the administrators, moderators, and their agents with respect to any claim based upon transmission of your message(s). The use of profile signatures to intentionally mislead or misdirect any member on this forum is not acceptable and may result in your account being suspended. Any trip that is organised through the AJOR forum is participated at your own risk. If you or your vehicle is damaged it is your responsibility, not that of the person that posted the thread, message or topic initiating the trip, nor the organisers of AJOR or moderators of any specific forum. This forum and associated website is the property of AJOR.





Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2018, vBulletin Solutions, Inc.

AJOR © 2002 - 2017 AUSJEEPOFFROAD.COM. All corporate trademarked names and logos are property of their respective owners. Ausjeepoffroad is in no way associated with DaimlerChrysler Corporation or Fiat Jeep.
www.midlifemate.com wayalife.com jkwrangler.com ausjeepforum.com jk-forum.com canadianjeepoffroad.com 20secondgorilla.com
vB Ad Management by =RedTyger=