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20-12-2017
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Full Flexer
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Join Date: Jan 2017
Posts: 694 What Jeep do I drive?: WK2
Likes: 43
Liked 355 Times in 199 Posts
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Quote:
Originally Posted by Numb Thumbs
My limited, bought this year, shows Q42013. Pathetic, huh?
And they want to charge $1000 to upgrade it?????
Cheers
Numb Thumbs  |
better to spend that $1000 on the android replacement numb
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20-12-2017
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Full Flexer
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Join Date: Jan 2013
Location: Melbourne
Posts: 1,220 What Jeep do I drive?: WK2
Likes: 46
Liked 158 Times in 112 Posts
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Yes, my thought process was heeded that way...
Cheers
Numb Thumbs
__________________
 2017 Grand Cherokee Limited with Off-road Pack - Quadra-Lift, Quadra-Drive and Bash Plates.
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21-12-2017
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RubiconSlammer
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Join Date: Dec 2012
Location: Mornington Peninsula Vic
Posts: 1,317 What Jeep do I drive?: WK2
Likes: 176
Liked 261 Times in 159 Posts
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Has anyone done the Android upgrade, and if so, are you happy with it?
Cheers, Craig
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08-01-2018
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Newbie
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Join Date: Apr 2016
Posts: 37 What Jeep do I drive?: WG
Likes: 0
Liked 9 Times in 3 Posts
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Can you guys list up what hardware and software versions you have?
I have a 2015 overland.
I'm particularly interested to see if you can change the state (eg, from NSW to QLD).
I've been having a battle with FCA and my locally dealer since Oct 2016!!! Can't change state and they refuse to swap out the head unit...
Went to FCA resolution on 15th Feb, 2017... resolution was they would give me an external nav to fix the problems, up to value of AUD$200...
Went to fair trading... useless.. Not sure why. I purchased a car with a working sat nav that stopped working under warranty and they refuse to fix it.
I need to 'wait' for a firmware update to fix it... Was coming in Jan/feb/mar 2017, but still not available...
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08-01-2018
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Newbie
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Join Date: Apr 2016
Posts: 37 What Jeep do I drive?: WG
Likes: 0
Liked 9 Times in 3 Posts
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I just got a reply from FCA.
From Robert Lawson:
Telephone: 1300 133 079
Email: robert.lawson@fcagroup.com
I have been advised that new mapping will be available shortly, we are just waiting to get the mapping software approved and once this is released, hopefully this will fix your concern
As I am not technically trained, I would suggest to discuss this concern with your dealer if you have not already done this and they can submit a technical case to our technical team
They might have new information that can address your concern
I would suggest you contact him directly if you have the same issue as me. The more that they are aware that users have the same problem, the more likely they will fix it.
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13-01-2018
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CrawlerStar
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Join Date: Jun 2015
Location: Albany WA
Posts: 250 What Jeep do I drive?: WK2
Likes: 463
Liked 124 Times in 77 Posts
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Quote:
Originally Posted by jnrdavo
I just got a reply from FCA.
From Robert Lawson:
Telephone: 1300 133 079
Email: robert.lawson@fcagroup.com
I have been advised that new mapping will be available shortly, we are just waiting to get the mapping software approved and once this is released, hopefully this will fix your concern
As I am not technically trained, I would suggest to discuss this concern with your dealer if you have not already done this and they can submit a technical case to our technical team
They might have new information that can address your concern
I would suggest you contact him directly if you have the same issue as me. The more that they are aware that users have the same problem, the more likely they will fix it. |
And you're happy with this answer????
What a blatent cop out!
As I am not technically trained, I would suggest to discuss this concern with your dealer if you have not already done this and they can submit a technical case to our technical team
How will a dealer know if FCA don't 
That is buck passing at it's finest. You have contacted the Supplier of the vehicle to resolve your issue. 
__________________
RED = Retired & Extremely Disinterested (Locksmith)
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14-01-2018
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Newbie
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Join Date: Apr 2016
Posts: 37 What Jeep do I drive?: WG
Likes: 0
Liked 9 Times in 3 Posts
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Yes, agree. It's now not been working more than half of the time that I've had the car. I'm sure reprogramming a new one will work, they just don't want to have to do it.
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2016 Jeep Grand Cherokee WK2 Limited
2014 Jeep Grand Cherokee Laredo CRD
