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  #19  
Old 08-01-2018
jnrdavo  jnrdavo is offline
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I just got a reply from FCA.

From Robert Lawson:

Telephone: 1300 133 079
Email: robert.lawson@fcagroup.com


I have been advised that new mapping will be available shortly, we are just waiting to get the mapping software approved and once this is released, hopefully this will fix your concern

As I am not technically trained, I would suggest to discuss this concern with your dealer if you have not already done this and they can submit a technical case to our technical team

They might have new information that can address your concern



I would suggest you contact him directly if you have the same issue as me. The more that they are aware that users have the same problem, the more likely they will fix it.
  #20  
Old 13-01-2018
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Quote:
Originally Posted by jnrdavo View Post
I just got a reply from FCA.

From Robert Lawson:

Telephone: 1300 133 079
Email: robert.lawson@fcagroup.com


I have been advised that new mapping will be available shortly, we are just waiting to get the mapping software approved and once this is released, hopefully this will fix your concern

As I am not technically trained, I would suggest to discuss this concern with your dealer if you have not already done this and they can submit a technical case to our technical team

They might have new information that can address your concern



I would suggest you contact him directly if you have the same issue as me. The more that they are aware that users have the same problem, the more likely they will fix it.
And you're happy with this answer????
What a blatent cop out!
As I am not technically trained, I would suggest to discuss this concern with your dealer if you have not already done this and they can submit a technical case to our technical team
How will a dealer know if FCA don't
That is buck passing at it's finest. You have contacted the Supplier of the vehicle to resolve your issue.
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  #21  
Old 14-01-2018
jnrdavo  jnrdavo is offline
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Yes, agree. It's now not been working more than half of the time that I've had the car. I'm sure reprogramming a new one will work, they just don't want to have to do it.
  #22  
Old 15-01-2018
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Can I ask why you just don't use VR to navigate to an address out of state? I know that it is a bug that you can't use finger but VR works. I have the same issue on my MY15 KL but I can VR to an address outside of my home NSW.
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  #23  
Old 15-01-2018
jnrdavo  jnrdavo is offline
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yeah, VR 'kind' of works.

As an example, I go to Canberra a bit for work. I've tried a few streets/suburbs there, and multiple times it tires to take me to Darwin!!

I've given up on interstate with it, I just use my phone in those instances.

What bugs me is that some cars don't have the issue and some do. So why is it such a difficult fix. I've swapped out electronics in other cars (Audi, RNS-E, MMI II to MMI 3g+ etc), and also there are many threads on how to downgrade firmwares etc (editing the revision files on the download USB sticks)...

Why it has taken 15 months with no resolution is beyond me.

All I want is for my Sat Nav to work as it did when I purchased the car, nothing more, nothing less..
  #24  
Old 16-01-2018
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Perhaps a few of you should band together & form a Class action with a Law firm, Surely not fit for application or description would win hands down & maybe spur them into action.
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  #25  
Old 16-01-2018
tasjeep  tasjeep is offline
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Quote:
Originally Posted by SJetc View Post
Can I ask why you just don't use VR to navigate to an address out of state? I know that it is a bug that you can't use finger but VR works. I have the same issue on my MY15 KL but I can VR to an address outside of my home NSW.
If I am mute how would I do it.

Trevor
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  #26  
Old 26-01-2018
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Default Sat-Nav Updates

Just had my WK2 in for 60k service - asked about Sat Nav updates but there are none to be had at the moment.
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  #27  
Old 06-05-2018
HG2446  HG2446 is offline
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Naviplus Retrofit for Jeep Grand Cherokee. $1050
I have been reading some info about it. I would be interested in a response if anyone has had this done. Gives you Apple Car Play or Android Apps via connection with your phone. Completely seperate to Uconnect system. Activation is by pressing an existing button on Steering wheel.

Last edited by HG2446; 06-05-2018 at 04:21 PM.
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