23-10-2017
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Established Member
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Join Date: Aug 2012
Location: Melbourne
Posts: 175 What Jeep do I drive?: JK
Likes: 0
Liked 16 Times in 14 Posts
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My current "Spares".....
My left hand side slider all mounted up....
THe slider I got today. Yup its TJ, nope its another left hand side slider...
The box, ace got it right this time, as they packaged it correctly....
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23-10-2017
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Established Member
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Join Date: Aug 2012
Location: Melbourne
Posts: 175 What Jeep do I drive?: JK
Likes: 0
Liked 16 Times in 14 Posts
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Rick to be clear I need a RIGHT HAND SIDE TJ slider......
Also can someone pick up the 3 sliders I don't need? Surely you want them back? I don't want them.
please please please between you and Tom Jankovic someone can sort this out?
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23-10-2017
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Lowranger Shocker
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Join Date: Nov 2005
Location: Sydney
Posts: 1,559
Likes: 5
Liked 37 Times in 30 Posts
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Like I said the first time customer service sucks, it is like customers speak some alien language......
Again best of luck sorting it out!
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23-10-2017
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Established Member
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Join Date: Aug 2012
Location: Melbourne
Posts: 175 What Jeep do I drive?: JK
Likes: 0
Liked 16 Times in 14 Posts
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Cheers mate!
Quad gets an A for effort, credit where due, as they're sending me stuff and responding trying to fix it. But an F- for results and execution. And my frustration levels are exceptionally high.....
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24-10-2017
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Jeep Parts Supplier
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Join Date: Feb 2011
Location: West Chester, PA USA
Posts: 21 What Jeep do I drive?: JK
Likes: 5
Liked 2 Times in 2 Posts
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Sorry that this has been dragging out like this! Tom just came over and told me he is taking care of it again. He said the warehouse grabbed the wrong package ... They will be sending out the proper one today.
Thanks & again I do apologize about all this!
-Rick
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24-10-2017
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Established Member
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Join Date: Aug 2012
Location: Melbourne
Posts: 175 What Jeep do I drive?: JK
Likes: 0
Liked 16 Times in 14 Posts
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Hi Rick,
Thanks for the follow up.
I’ve sent the same to tom, however that email chain is getting large! I just received the below email. Does that mean I’m on back order? Or just ignore?
Quote:
Quadratec order details #P31767940000
Dear JASON ,
Thank you for your recent purchase.
QTY ITEM DESCRIPTION $ AMOUNT
****************
1 12251 0203 02 ACE ROCK SLIDERS 97-06 TJ 0.00
ACETJRS2DR
ANY ITEMS LISTED ABOVE ARE CURRENTLY OUT OF STOCK |
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26-10-2017
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Jeep Parts Supplier
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Join Date: Feb 2011
Location: West Chester, PA USA
Posts: 21 What Jeep do I drive?: JK
Likes: 5
Liked 2 Times in 2 Posts
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I'm hoping this is going to be the correct shipment! I went to the warehouse, opened the box and took photos as follows. It looks correct to me, but I wanted to verify with you this is what you need prior to sending:
Thank you!
-Rick
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