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23-07-2011
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Newbie
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Join Date: Jan 2010
Location: Birdwood, South Aus
Posts: 45 What Jeep do I drive?: XJ
Likes: 0
Liked 0 Times in 0 Posts
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24-07-2011
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Full Flexer
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Join Date: Oct 2009
Location: Sunraysia
Posts: 960 What Jeep do I drive?: XJ
Likes: 26
Liked 32 Times in 18 Posts
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Quote:
Originally Posted by Kel
I do have a complaint about a couple of other issues...... I dont understand how it happened, but I now have a broken drink holder (aftermarket type) it has been broken completely off. How you break a drink holder in the centre console while fixing the chassis rail has got me beat.
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Because it gets in the way of the handbrake operation and applying a handbrake is basic workshop safety protocol for a vehicle about to have maintenance?
Quote:
Originally Posted by Kel
It must have also been too difficult for them to wire my spotlights back up correctly.... right hand side works, left hand side doesn't ?????? The bit that has pis*#d me off the most is that I have again had to get towed home after finding auto fluid leaking from the front of the car..... Again it must have been tooooo hard to for them to attach the transmission lines from the cooler correctly so they didn't rub on the crankshaft pulley and wear a hole in the transmission line......
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Nobody knows your Jeep like you do, you'd have to imagine the guys at the dealership were working "under the gun" because it was a "no fee" safety recall fix, thus less time spent on your vehicle is more time available for profitable maintenance of other cars
__________________
"Facts do not cease to exist because they are ignored..." - Aldous Huxley
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24-07-2011
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Newbie
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Join Date: Jan 2010
Location: Birdwood, South Aus
Posts: 45 What Jeep do I drive?: XJ
Likes: 0
Liked 0 Times in 0 Posts
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Quote:
Originally Posted by tazwegion
Because it gets in the way of the handbrake operation and applying a handbrake is basic workshop safety protocol for a vehicle about to have maintenance?
Nobody knows your Jeep like you do, you'd have to imagine the guys at the dealership were working "under the gun" because it was a "no fee" safety recall fix, thus less time spent on your vehicle is more time available for profitable maintenance of other cars
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It is still possible to engage the handbrake completely with the cup holder in place. If it was an issue for them, then removing 2 screws to that hold it in, shouldnt have been beyond reasonable expectation as apposed to breaking it off.
Regardless of whether they were "under the gun" or not, they still should have completed the repair properly and not done a near enough is good enough job which created another potential for a major incident. As for the "no fee", the dealer still gets reimbursed by Jeep, so the dealer is not out of pocket.
Is it becoming more obvious that I am a tad shitty with the Dealer involved?? They are probably lucky they werent open yesterday when I found the problem.... would have made for a interesting phone conversation
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25-07-2011
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Full Flexer
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Join Date: Oct 2009
Location: Sunraysia
Posts: 960 What Jeep do I drive?: XJ
Likes: 26
Liked 32 Times in 18 Posts
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Quote:
Originally Posted by Kel
It is still possible to engage the handbrake completely with the cup holder in place. If it was an issue for them, then removing 2 screws to that hold it in, shouldn't have been beyond reasonable expectation as apposed to breaking it off.
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Perhaps the apprentice doing the work didn't want to fess up (to his supervisor) regarding the damage? on the XJ's I've been looking at lately the cup holder extension felt like an encumbrance on the hand brake operation though I fully see the requirement of an otherwise non-existent feature
__________________
"Facts do not cease to exist because they are ignored..." - Aldous Huxley
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04-08-2011
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Full Flexer
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Join Date: Aug 2008
Location: Perth
Posts: 919 What Jeep do I drive?: XJ
Likes: 185
Liked 121 Times in 86 Posts
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Does anyone have pics of what this mod looks like, the metal plates, welding, etc? Does it go on both sides if the chassis (driver and passenger side)?
Cheers
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04-08-2011
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Senior Newbie
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Join Date: Mar 2011
Posts: 56 What Jeep do I drive?: XJ
Likes: 0
Liked 0 Times in 0 Posts
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I have only had my Jeep for a few months. Anyone have a contact for Jeep Australia? Their website does not have a "contact us" link and my local dealer does not know about the recall. I would like to contact Jeep direct to get an answer if my '94 Cherokee Limited is covered. The steering is definitely strange, lots of free play in steering wheel, about 1-2 inches with power off.
I have a post on the subject at present, but I am a bit worried if I lose steering at 100kph.
Any help would be appreciated
Regards Ingin
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05-08-2011
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Newbie
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Join Date: Jan 2010
Location: Birdwood, South Aus
Posts: 45 What Jeep do I drive?: XJ
Likes: 0
Liked 0 Times in 0 Posts
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Hi Ian,
Here is the number I was given to call if I had any further issues with mine. It is the direct line to Jeep Australia - Melb Customer Service. The lady's name is Alisha, she was very helpful. 03 9238 2634.
From what she told me, there is no expiry on the recall.
Hope this helps, any further queries let me know and I will see if I can help.
Cheers
Kel
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