Jeep’s Big Aussie comeback plan. Will it work?

[Dalls]

My gripe with Jeep is that it seems their mechanics are learning on the job and not specialists at all. I would pay good money for good service but that’s not my experience.
One of our new Jeeps was only serviced at the dealership and every time it came back the hose webbing was cut, they used a different coolant which messed up the reservoir…and one time my dashcam was still running (they normally disconnect it) and the tech was replacing the reverse camera and he had a blown up diagram on the bonnet, scratching his head, asking others questions and the like…which is great to see at least he’s consulting. But still showed he lacked the experience his other colleagues seem to have. The Jeep was in there for the whole day for a poxy camera replacement.

I won’t take mine back for servicing unless it’s critical…would rather risk taking it to a professional mechanic who knows his stuff and whose reputation is at risk if he does a crap job. Yes big risk but at this point I believe it’s a greater risk taking to the dealership service centre.

The bad news is that this particular dealership no longer sells Jeep…the good news is that they no longer service them either….just my experience.

[TR Laredo]

This makes for interesting reading:

https://www.news.com.au/technology/m...352872d18184fe

Cheers

[richardsedmond]

That's a pity. I know we all like to share very negative reviews about the products and services but how do you like idea of sharing the good ones as well? Recently i found someone to write a paper for me https://domypaper.com/ and i honestly didn't expect such a quality material after couple of days only. For those who decide to get a second diploma or for those who have kids in college - this service is just excellent

[Roger and Belinda]

As our Wk2 Diesel is coming to the end of its warranty period, have started to look at the next vehicle.

Having a caravan a criteria if 3.5T braked towing. Went to the local Jeep dealer showroom to be underwhelmed by the poor offer, uncompetitive pricing and, the indignity and perhaps reflection of Jeep's current standing, was that sitting proudly as the feature vehicle in the Jeep showroom was a RAM.

The sales person admitted that the withdrawal of a diesel engine has resulted in the towing segment going elsewhere -thus the RAM. Looking at new vehicle sales stats Jeep is best described as in a sales doldrums.

Went next door to Ford and the Ranger/Everest is all razzle-dazzle with an emphasis on the recent upgrades to towing capabilities and features.

Unless there is a seismic shift in the short term it may be farewell Jeep from our shores which has serious implications on resale value and the availability & price of spare parts and servicing.

[eksjay]

It will be interesting to see if Stellantis does eventually bring the Wagoneer to Australia (in its current form). It may be a better alternative to a RAM truck for heavy hauling albeit with a twin turbo hurricane engine. I am guessing that they won't bother converting the Wagoneer to RHD just for this market alone. Therefore, it may be that the only Stellantis offering for hauling duties is the RAM.

When Chrysler Jeep hit our shores in the mid 90s, the lineup of the XJ, ZJ and TJ sold well because they were reasonably priced. Pricing remained in reach during the Daimler years and the 3.0L diesel opened up a new market with the Commander and GC. However, the current pricing is not competitive with the traditional diesel crew cab Utes and their extensive dealer networks not to mention the emerging Chinese ute and 4wd lineup.

I think Stellantis needs to look at the basic Jeep offerings of the mid 90s. Too much tech and electrification will burn buyers pockets when the cars are out of warranty. Resale may be an issue.

The Jeep dealerships are disappearing quickly. I remember a time when there was a stand alone Jeep dealer in Broken Hill (mid 90s). I don't know what it's like near other state capitals. Since I last checked, there is no dealer in Bathurst or Penrith now. It is a Jeep dealership dead zone between the existing dealers in Orange and Parramatta. Hardly inspires confidence for a prospective Jeep owner who lives somewhere in between to buy a Jeep if there is no local dealer service available for warranty work - especially for cars that are over loaded with screens, and electronics.

Meanwhile, in a mid sized country town near me, the Ford dealership can't replenish its Ranger and Everest stock quickly enough. Sales are going gangbusters. There is new stock appearing every week, and they are no longer bothering to put trays into the Rangers, they are bare with their ladder frames. The town's Toyota dealership is doing fine with new Hilux and 70 series, keeping a healthy stock of used Utes.