grrrrrrr. how daft can you be and still be breathing?

[k1w1chris]

Originally Posted by GTiBren

Finally got to take the JK back to the dealer regarding the DW's
Adrian Brien Jeep certainly take the cake on ineptness.
All they did was move the mounting bracket on the stabilser and adjust the camber and toe by a bees thingy
The JK now feels like the power steering is failing, in that there is no give in the stabiliser and very stiff, and at nearing full lock the stabiliser now hits.
I can't see how they aren't embarrassed to hand a car back like that. Seriously, has the mechanic never driven a car before?
The worse thing is, they did this before and acknowledged they stuffed up.
Something that is very concerning is that the wheel balance was out by a bit by their reckoning. I only had this done 2 weeks ago. Every wheel had about 100% more weight added to it. one went from 5g to 30g - still it's not the problem.

Before I even took the car for a drive I told the service guy that what they were doing wasnt going to make any significant difference. Then it started...

The whole its an "OME problem" rhetoric began to be spouted. I asked him if I put all the original suspension back in and if they still had all the same problems would they pay for the OME to be put back in. "Oh yes, oh yes" was the reply. I looked at him and politely asked for my suspension parts because they never gave them to me because they organised the suspension. He had no response and turned pale.

Going to be on the dealers doorstep 7.30am with a rather insistant manner.

ARB morphett vale are no better. Even though they are all smiles when I go in they NEVER return my calls and just keep draggin things out.

Biggest problem is I just dont trust either of them.
Welcome any feedback / suggestions

Bren

Gidday bren..
No doubt you have read about my similar dealings in Queensland

Here is my sugestion,
document every thing as I have done
send it to fair trading or consumer affairs in your state, as I have done

Fair trading Qld have accepted my complaint against Jeep Australia, DC motors and also TJM rockhampton and have assigned me a case number...

They also endeavor to resolve all complaints within 30 days.

See how you go...
,

[k1w1chris]

Originally Posted by GTiBren

BTW they also told me they cant adjust Castor on the JK ... is that true?

My dealer told me they could and you know what the d****heads did ...
they slotted out my lower control arms which I beleive made it worse...
this is supposedly to bring the caster back to normal...???

[Derick]

Originally Posted by k1w1chris

My dealer told me they could and you know what the d****heads did ...
they slotted out my lower control arms which I beleive made it worse...
this is supposedly to bring the caster back to normal...???

Sorry Guys for my arrogants,but i have only had my Jk for few mths and have completed around 18,000 km so far.
Have had car lifted with OME and should i expect a case of the
DW'S ?

[k1w1chris]

Originally Posted by Derick

Sorry Guys for my arrogants,but i have only had my Jk for few mths and have completed around 18,000 km so far.
Have had car lifted with OME and should i expect a case of the
DW'S ?

gidday derek.
hard to say if you too will experience this... mine started around 40000ks and before I fitted TJM suspension

[GTiBren]

Originally Posted by wranglertj

part of th fix is a new dampner, hmm sounds more like a mask to me

Rightly put wranglertj. The thing with the new stabiliser is that they have just done it up really tight so there is very little give. A monkey with one eye and half a brain can tell that this is just a cover up. As you rightly suggested wranglertj. There is no "give" in the steering at all. My LX Torana has better steering ATM

There is no "fix". There is however a recognised problem with the stabiliser and Jeep are willing to fix that. Jeep will not acknowledge that the stabiliser contributes to "severe shimmy" or "DW's". The dealer said that they may be related but in their case they have yet to seen one they replaced solve someones DW's

[GTiBren]

It's such a shame because you get the feeling it could be done if someone would just take responsibility for it and work it through, They guys at Adrian Brien Automotive are so small minded. I've already talked 2 guys out of buying a JK. and now even if I get this fixed I will never deal with Adrien Brien or ARB again. I buy a new car at least every 9 months for my business. a new 4wd every 2 years and have always put the OME suspension in it. Businesses complain there's no customer loyalty anymore - this is why!

[GTiBren]

Originally Posted by Derick

Sorry Guys for my arrogants,but i have only had my Jk for few mths and have completed around 18,000 km so far.
Have had car lifted with OME and should i expect a case of the
DW'S ?

sorry to be picky but I think you mean ignorance not arrogants. But really, that's not even correct. the word you want is naivity. naivity is where yo just dont know any better or not informed. ignorance is where someone trys to tell you something but you refuse to listen to them or acknowledge them/their point of view. Well arrogants(sic) is like telling someone what words they should use in a sentence and assuming they should actually give a crap about what you have to say (lol)

out of interest. what shock have you got in the rear. there are 2 grades for the front and 3 for the rear.