Quote:
Originally Posted by Nigel
Before you blame the sales staff for lack of knowledge, you all have access to the same sort of information we do, and you have already said that DCAuP don't seem to know. So to tell you the truth DCAuP, probably don't know and the sales staff are flying blind as usual.
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..Likewise.. I'm not on a 'witch hunt'.. but the answers myself and several others seem to be looking for aren't for 'unusual' or 'difficult' questions.. .given the car they apply to. D.C. have as yet not replied to any of my emails and I can't get the answers from the two dealerships (Sydney and Tamworth) I've visited. Obviously the first few shipments are basically selling themselves and I guess that takes some pressure off DC or the dealerships having a thorough working knowledge of the product but it doesn't make it right. It's a niche vehicle..and most who buy it to fill that niche (ie. go off road/ tow/remove doors & drop windscreen etc).. are wanting to know what they're getting. It's true that some sales people have a knowledge of 4wd off roading..and perhaps even the preceeding Wrangler model... but these are few and far between it seems. I've spoken to someone who went to the Australian launch of the JK Wrangler and his feedback was interesting.. but hardly informative. Had no one at the launch asked about the tow arrangements ? It's a selling point on the U.S. site and finally does rate a mention now on the Australian site...but with no details. ? We may all be conerned/worried unduly about ratios/ diesel availability/tow packs etc... but it would be nice to clear it up. Luckily for me ..finances mean at least 6-12 months before I can look like getting one... I just hope someone knows some answers by then. If the dealers don't...they should be onto DC to clear it up. It only takes an email or two to establish all the answers.