Quote:
Originally Posted by davidd
absolutely no argument here mate. totally agree with your decision. the vehicles are substandard and there is NO factory or dealer backup. if you buy one and it's faulty you have to be prepared to fix it at your own expense. this is totally unacceptable. this forum has been flooded with unhappy owners (including me) since they came on the market. most are gone now (who knows where). but it is the way chrysler operates and it won't change. but here in australia we are used to australian, japanese and some european vehicles. these are american build and it is the way the american market operates unfortunately. so you ha e two alternatives, live with the problems or move on. totally understand and respect your decision. get rid of the problem, cut your losses and move on with your life. good luck to you. now stay tuned while i get flamed for supporting you.
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Disagree with your main sentiment here David.
However; challenges’ are met with all vehicles when purchased and often any miscommunication is the service consultant not necessarily the dealer itself.
I had dramas when I picked up my JK and was not satisfied with the level of service or repair but standing my ground and politely but loudly (if you know what I mean) demanded better, Oh guess what; I got what I needed and the service improved no end (I was appointed another service consultant).
To cut along storey short: 3 months later all was good and now over two years later they know me by first name and all work that needs to be done is quick, precise and with a smile...
Had lousy start to finish with bitsamissing and the car was sold and still not working...
However; Drove toyo's for most of my life and I have always found the dealer that I used, to be very good (4 purchases including 2x Prado).
Sorry to hear about your problems Jeepdate and I hope all goes well for you.
Just remember that Paj, Prado etc are IFS and are not 4x4’s they’re 4wd... yes there is a difference.
thinking about buying a JK - think again
), and the mechanic couldn't hear the whining (probably had the earmuffs on when listening to the engine
). I wrote an email to their service manager and was booked in again. This time they told me to leave it overnight. I refused flatly then they said pick it up at 5. I said I am not leaving and I need to get to work by 3pm and I lose money every day I take off work so cant take time off work(that was true no bluff). guess what the car was fixed by 11am
).
