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  #43  
Old 18-01-2018
imaz  imaz is offline
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While my alternator is getting replaced at the dealers this week, they also discovered the pcm is burnt. Anyone know where the pcm resides?

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  #44  
Old 18-01-2018
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I just had another look and I may be wrong about the 2015s, it is the 2016s that got the electric steering.
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  #45  
Old 18-01-2018
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Quote:
Originally Posted by imaz View Post
While my alternator is getting replaced at the dealers this week, they also discovered the pcm is burnt. Anyone know where the pcm resides?

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Jeep Service is emailing that the PCM is $1100 and asking me if they should order it. WTF? Do they think the cost is on me?

The car was in a running state prior to sending it for diagnostics for the T36 fault.

Venting...
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  #46  
Old 18-01-2018
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Yep, tell them to request a warranty claim from FCA, its obvious the alternator failure has taken out the PCM, happens a lot.
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  #47  
Old 18-01-2018
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I cannot emphasize the success on the email contact robert.lawson@fcagroup.com. He assured/approved for a PCM replacement costing ~$1100 the dealer was trying to squeeze out of me today which was all due to the alternator spike during diagnostics.
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  #48  
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It would be good if dealers and FCA could get on the same page with this stuff.....
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  #49  
Old 18-01-2018
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Oh don't worry, FCA immediately called the dealer(within 30mins of me ranting to FCA) to have it warrant at no cost to me. Sometimes we have to play this game as the customer otherwise it would have been a win by the dealer.

Perhaps the dealer would try to avoid making claims if they burnt the PCM or other components "during" diagnostics.
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