Originally Posted by itchy
Ring T.W at USA4X4 hes the JK front-end expert.
9587 2244 (03)
Is THUNK a word?
Thanks for the constructive feedback. Now that I've calmed down a little bit (havent driven the car all weekend), I'll explain all that I've been told about this JK problem.
This actually started with T.W. I called in there a few months ago to grab some parts. Out of interest he asked me what k's had the car done and did I have death wobble yet. I said no, and he said "wait for it, it's coming".
Well damn it he was 100% right. Few weeks after that I started to notice a little wobble that fairly quickly developed into the undrivable 4wd that it currently is.
So I got in contact with him to ask the solution, and he informed me there isnt one! He told me he has tried everything possible on a number of JK's with the same problem, adjustments, back to stock wheels and components etc and NOTHING has worked. People... this problem is happening to stock as a rock JK's and lift/mods is not what it's about. He told me theres nothing that either he or Jeep can sell me or do to the car to fix it, and that I need to go straight to Jeep and lodge an official complaint. Tony also mentioned one person with the problem he knew actually returned their Jeep for a refund because the dw is currently not fixable. I was amazed.
An hour later I rocked into my Jeep service department and walked up to the service manager saying "I need to lodge a complaint about our JK Wrangler" he replied "Is it in the steering?"
So we went through their reporting system for serious complaints and he sent an email with our description of the problem direct to Chrysler. Early in the convo he told me there is absolutely nothing they can do to cure or eleviate the problem. Apparently, initially Chrysler instructed them to try adjusting or replacing various things. But after a recent point in time they told the dealers to stop as they were taking over the problem from there. Not once did he even ask if I had a lift or if I had tried getting a alignment etc. He said Chrysler were more than well aware of the problem and they were currently liasing with their counterparts in the US to solve it. I was the fifth JK owner to report serious dw at their dealership.
It's somewhat reassuring to hear people offer solutions here. But from what I have been told by Jeep experts I can only presume they will be done in vain?
I've spent a lot of money on this near new vehicle to find it now has an apparently 'unfixable' serious problem. I think it's justifyable that I'm a little upset.
I'm probably way off the mark, but after experiencing this dw many times now, and hearing they cant cure it with syspension adjustments, I'm thinking it may be in the chassis. Kenworth had a similar problem few years ago in one of their models of trucks.
Has anyone else heard the story told like this?