Quote:
Originally Posted by crdv6
Nothing that FCA or the dealers do ( or don't do) would surprise us!
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Spoke to FCA again today. My June 2017 build, November 2017 purchase (with mopar towbar) GC Trailhawk was confirmed not to be on the recall with my VIN number...... I’m not so sure!
The lady at FCA that took my call said the information they have doesn’t actually say if I have a towbar fitted, so I’m assuming they just get a list of VIN numbers from dealers that they fitted the affected towbars to.
She said if I’m concerned I should contact the dealer again and they will double check with my VIN to see if an affected towbar was installed. I suggested that it might be that my towbar was “older stock”, like, before the manufactured dates of the towbars in the recall. “It might be possible” was the response.
In the next couple of days I will crawl under the Trailhawk myself and look if I can see the serial number of the towbar in the recall on my vehicle. To sum up it appears to have nothing to do with the vehicle, and more the towbar, that’s what I took away from the conversation with the woman at FCA anyway.