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  #19  
Old 09-02-2019
Troutman  Troutman is offline
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Yeah, that is not applicable to the ZF 8 speed trans.
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  #20  
Old 09-02-2019
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Yeah I know but I don't have to worry about the 8 speed until I get a Ram
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  #21  
Old 10-02-2019
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So It seems I was wrong about the cost.... it was only $840, not $1K - even happier !!

Letter to FCA is being put together outlining my disgust over this, plus 4 other issues that prove a severe degradation in quality of service over the past 3-years from this particular dealership.

Weíll see how we go.

Kimbo
  #22  
Old 10-02-2019
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Excellent result!! I hope it gives you no more dramas.

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  #23  
Old 11-02-2019
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spoondog - yeah so do I. I've been "pushing it" into corners and loose-ish surfaces over the past couple of days to try and recreate the original problems (just to be on the safe side) and so far so good, everything seems to be back to normal, no odd noises or error lights.

And here are a couple of poor snaps of the new trans cooler:



  #24  
Old 11-02-2019
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Quote:
Originally Posted by kimbo View Post
So It seems I was wrong about the cost.... it was only $840, not $1K - even happier !!



Letter to FCA is being put together outlining my disgust over this, plus 4 other issues that prove a severe degradation in quality of service over the past 3-years from this particular dealership.



Weíll see how we go.



Kimbo


Good luck with contacting FCA.

They are utterly appalling.


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  #25  
Old 11-02-2019
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Taprod: Yeah, I'd kind-a heard that - never expected it was going to be plain sailing either, but, as they say, nothing ventured... nothing gained.
  #26  
Old 11-02-2019
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Quote:
Originally Posted by kimbo View Post
Taprod: Yeah, I'd kind-a heard that - never expected it was going to be plain sailing either, but, as they say, nothing ventured... nothing gained.


Indeed. I agree wholeheartedly.

I have an issue Iím actively pursuing them over which is posted elsewhere on this site. The people at the destroy my Jeep Facebook page gave me the email address of the ACCC chairman. I emailed him and he actually responded. A day later I had a call from someone in their compliance area who has now taken my info and is pursuing it with FCA. ACCC canít compel them to do anything but they might be able to swing things my way.

Point is, stick at it. FCA counts on people giving up the fight. Iím sure itís number one on their business plan.

Cheers


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  #27  
Old 12-02-2019
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"FCA counts on people giving up the fight. Iím sure itís number one on their business plan" - I'm sure that's pretty much high on all company's business plans, especially when it involves giving out cash to people, for something they should've done or something they screwed up.

I'm well, experienced with the "stick with it approach" - been through similar situations with British Airways, P&O, and more recently Comminsure, and been successful each time.

Of course I'm not saying we'll be successful this time, but, as they say over the other side of the pond "this ain't my first rodeo!".

Yee haaa.....
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