NEW......T36 Alternator Recall

[imaz]

Originally Posted by yoda42

I changed our diesels alternator when it failed in laramah nt, on the ground with basic hand tools, remove bash plates, drivers side inner wheel guard, engine belt, cables to alternator, 4 bolts holding alternator in then remove through bottom front.
A bit fiddly because of the tight spaces, but 3 hours remove and install, if a dealer needs 4 there F ing useless

Perhaps its time taken for an apprentice.

[SouthernComfort]

I've been feeling a bit ripped off even before I get to the dealer, so earlier today I phoned an independent GC specialist workshop I found online (apparently works only on WK GC's). He quoted 1-2 hours at 1/3rd the dealer price for fitting. It'll be done while I wait, which is great since he's across town. Sounds like the guy is an ex. Jeep dealer mechanic who's gone out on his own fairly recently. Seems to know what he's talking about and said that access is "a bit fiddly" on the CRD but no big deal. I can believe it would take 3 hrs for a DIY roadside job, but with a hoist and full gear, 1-2 hours sounds about right. So, I've booked in for next week.

He has a few reviews each rating 5 stars, but I'll report back for the benefit of Melbourne people when I've met the guy and the job's done.

[Buffomarinus]

Well it's been two weeks and still no response from Rob Lawson (Resolutions Desk Officer @ Fiat Chrysler Australia) so I followed up today, fingers crossed:

Good afternoon Robert,

It's been two weeks since my enquiry with no response to date. Are you able to provide advice on what timeline I can anticipate a response to my enquiry dated 02 Feb 18?

Is there someone better positioned than yourself to provide a qualified response that I should be communicating with? Do you require any further information from me in order to provide a response?

Looking forward to hearing from you.

Cheers

[imaz]

Saw a facebook post today that one 2012 petrol went up in smokes, and fire brigade had to put it out. Alternator bug. The 2012's are rolling in like no tomorrow...

[Benn0]

I see the US 3.6 owners are finally getting their new alternators installed. Seems they have bigger diodes....

[SouthernComfort]

Originally Posted by Buffomarinus

Well it's been two weeks and still no response from Rob Lawson (Resolutions Desk Officer @ Fiat Chrysler Australia) so I followed up today, fingers crossed:

Good afternoon Robert,

It's been two weeks since my enquiry with no response to date. Are you able to provide advice on what timeline I can anticipate a response to my enquiry dated 02 Feb 18?

Is there someone better positioned than yourself to provide a qualified response that I should be communicating with? Do you require any further information from me in order to provide a response?

Looking forward to hearing from you.

Cheers

Interesting. My last email was 8th Feb, no response either. I'm guessing that either Robert has gone on leave and no one check his emails, or they've adopted a cone of silence at FCA. I noticed yesterday they are currently seeking to fill the role of National Training Manager, let's hope they focus on communication and customer relations as the first priority.

[clarky50]

Had my 2012 GC crd done by a private 4x4 place, he charged 3.5 hrs @$100 so not too bad, had the alternator rebuilt by another place , so far all good , total cost with new battery $1237