Transfer Case Actuator
I thought about starting a new thread for this but it relates to the Safety recall N23. I had the recall performed on my 2007 WH a few weeks ago, the flash was performed but the vehicle would not engage 4wd low. The techs at the dealership contacted Chrysler Aust and were provided with instructions to perform some testing which determined that the Transfer Case Actuator had failed and would need replacing. There were no actuators in Aust and it would take 3 weeks to get here, the cost to replace including the part was $900 + for the actuator and $90 for labour.
I told the dealer I would source the part from USA but was advised that it could be a different part as mine was an export vehicle. However, I have established that it is the same transfer case and part number in both the USA and export vehicle, a new actuator is half the price from USA.
During my googling I found that the recall notice in USA reads Recall N-23-13: Transfer Case Actuator ! The Australian one reads Safety Recall N23 Software Update and they say it's to do with the Final Drive Controller Module...interesting.
The USA recall notice reads in part " The transfer case actuator on your vehicle may experience a transfer case actuator encoder electrical failure that results in unintentional transfer case shifting into the neutral position"
It is also stated that Chrysler will conduct a voluntary safety recall on all affected vehicles to reprogram the Final Drive Controller Module with new software, the four wheel drive system will then be function tested. Vehicles found with an inoperative transfer case actuator will also have the actuator replaced!
This is not mentioned in the Australian recall.
So I intend to take this up with Chrysler Australia, I have also sent an email to the Customer Care, Chrysler Group LLC.
I'd like to ascertain how many on this forum have found their vehicles actuator has failed. If you could PM me or place it on the forum that would be great.
Thanks,
Roscoe
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