NEW......T36 Alternator Recall

[SouthernComfort]

I waited a few days to see if FCA would respond to my last email, which they haven't. There is still no word on when an oem alternator (diesel) will be available through the dealer, FCA aren't talking, and I can't rely on guesses and estimates. As I'm about to do a fair bit of travelling & towing I need some immediate action, so it's time to take an alternative approach. I don't want the risk of being out in the sticks and the alternator gives up.

I contacted US Auto Parts who offered me an oem unit ($1140) for delivery from the US within 5-7 days, apparently they have their own distributor in the US. Or, they could send me a Jaylec ($744) which would take 1-2 days. I ordered the Jaylec and it was delivered to my home in Melbourne within 2 hours - seriously amazing service!. I'm happy to save some money at this stage and can't imagine the Jaylec being any worse than an oem unit. It's the correct 220amp, and Stephanie @ US Auto Parts assured me she had cross checked it with the oem part number and my VIN to be doubly sure. Must say I'm very impressed with their refreshing attitude and service. If anyone is interested the Jaylec part no. is 65-8536 for the WK2 CRD.

To some extent it's against better judgement that I've booked in for the dealer to fit it next week, but 3 local auto elecs I contacted were a little hesitant having never fitted one on a GC. Also, I figure I might have more luck getting reimbursement on a dealer fitting if/when a recall happens for the CRD. Might also get lucky on reimbursement for the unit itself since FCA can't supply one or offer a firm timeline, I think they'd be hard pushed to reject an aftermarket unit. I'll take my chances on that. Fingers crossed that the dealer has a tech who knows what they're doing next week!

[Robaxe5]

Originally Posted by SouthernComfort

I waited a few days to see if FCA would respond to my last email, which they haven't. There is still no word on when an oem alternator (diesel) will be available through the dealer, FCA aren't talking, and I can't rely on guesses and estimates. As I'm about to do a fair bit of travelling & towing I need some immediate action, so it's time to take an alternative approach. I don't want the risk of being out in the sticks and the alternator gives up.

I contacted US Auto Parts who offered me an oem unit ($1140) for delivery from the US within 5-7 days, apparently they have their own distributor in the US. Or, they could send me a Jaylec ($744) which would take 1-2 days. I ordered the Jaylec and it was delivered to my home in Melbourne within 2 hours - seriously amazing service!. I'm happy to save some money at this stage and can't imagine the Jaylec being any worse than an oem unit. It's the correct 220amp, and Stephanie @ US Auto Parts assured me she had cross checked it with the oem part number and my VIN to be doubly sure. Must say I'm very impressed with their refreshing attitude and service. If anyone is interested the Jaylec part no. is 65-8536 for the WK2 CRD.

To some extent it's against better judgement that I've booked in for the dealer to fit it next week, but 3 local auto elecs I contacted were a little hesitant having never fitted one on a GC. Also, I figure I might have more luck getting reimbursement on a dealer fitting if/when a recall happens for the CRD. Might also get lucky on reimbursement for the unit itself since FCA can't supply one or offer a firm timeline, I think they'd be hard pushed to reject an aftermarket unit. I'll take my chances on that. Fingers crossed that the dealer has a tech who knows what they're doing next week!

With delvery time on that alternator makes u seriously wonder what level of incompetence is going on with Jeep and their spares ordering !!

[SouthernComfort]

Originally Posted by Robaxe5

With delvery time on that alternator makes u seriously wonder what level of incompetence is going on with Jeep and their spares ordering !!

My thoughts exactly. Even if they have a temporary logistics problem, failing to communicate with dealers and customers is just inexcusable.

[imaz]

Yeh I got my car back with the aftermarket alternator. Feels the same how it used to be, no additional sluggishness and the A/C still feels cold - unlike some others had reported.

Service manager had said the replacement part may come in sometime later in the year, June, July, Aug or Sept etc.

[SouthernComfort]

Originally Posted by imaz

Yeh I got my car back with the aftermarket alternator. Feels the same how it used to be, no additional sluggishness and the A/C still feels cold - unlike some others had reported.

Service manager had said the replacement part may come in sometime later in the year, June, July, Aug or Sept etc.

Do you know what brand it is?

[Taprod]

Originally Posted by SouthernComfort

Do you know what brand it is?

Still waiting for an answer from Gulson in Canberra after 2 weeks.They’ll be getting a phone call tomorrow


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[imaz]

Originally Posted by SouthernComfort

Do you know what brand it is?

I had a look around and was unable to find any stickers. I'll take another look when I get home. Service dealer wasnt able to tell me the make/model either.