WK2 - Front recovery hooks ?

[fester]

Originally Posted by fwdjeep

I did
And was told yes it did
But we all knw what car sales men are like

That's a different story and I'd trying to document it as best as possible. Record a note of the time date and salesman and ideally get his written confirmation of same.

[Roadie]

Originally Posted by fwdjeep

I did
And was told yes it did
But we all knw what car sales men are like

Easy up turbo.. Not all salesman are the same.. And yes you are talking to a jeep saleman right now....

Now if he has told you that it has a tow hook, it does. Not a rated recovery hook.. That it doesn't. And good luck on that one..

For all that ordered there car before jan 20th 2012 but didn't come with a hook I believe that I read a document that said it will be done as a warranty claim.. I need to reread the document to confirm this. Found it late on Friday night..

[timbotrog]

Roadie, you tell him to "easy up" because you didn't like him disparaging car sales people yet in the very next sentence admit that car sales people will try and get out of a straight answer. Example:
Buyer: does it come with a recovery hook fitted?
Car salesman: it comes with a factory tow hook as standard equipment.

[CJDcentralcoast]

Morning all, Just looked on the chrysler system and there is a bulletin where as long as your sales contract was before 20th January 2012 then you should be able to get the front recovery point under goodwill.

Hope that helps most of you.

[sege]

Originally Posted by timbotrog

Roadie, you tell him to "easy up" because you didn't like him disparaging car sales people yet in the very next sentence admit that car sales people will try and get out of a straight answer. Example:
Buyer: does it come with a recovery hook fitted?
Car salesman: it comes with a factory tow hook as standard equipment.

.... and then they can run for politics!!!!

[mm1964]

Originally Posted by CJDcentralcoast

Morning all, Just looked on the chrysler system and there is a bulletin where as long as your sales contract was before 20th January 2012 then you should be able to get the front recovery point under goodwill.

Hope that helps most of you.

Wow. Is there any chance of publishing the bulletin in full?

And what a shame all Chrysler, Jeep and Dodge dealers are not like you.

Congratulations CJD Central Coast.

I've been emailing my dealer regarding this recovery hook for over a month, the last being last week and not once have they had the decency to respond to me.

[CJDcentralcoast]

Originally Posted by mm1964

Wow. Is there any chance of publishing the bulletin in full?

And what a shame all Chrysler, Jeep and Dodge dealers are not like you.

Congratulations CJD Central Coast.

I've been emailing my dealer regarding this recovery hook for over a month, the last being last week and not once have they had the decency to respond to me.

Thanks for that, The bulletin didn't come as a PDF. My suggestion would be to go to your service department and explain that there they need to do a goodwill case. Take in your order form as they will need a copy to prove the date of contract.

If your having issues then tell them the article number is #22082

We're the only country in the world to actually create a solution to the removal of them. That's why it's taken chrysler so long as it's been Chrysler Australia doing the RnD to get it to market which hasn't been easy.

Hope that all helps