Quote:
Originally Posted by mudpig
Yep. Jeep certainly don't look for the intelligent ones when hiring. The following occurred only about 4 weeks ago. Trying to get my JKU's soft top sorted
I ring the local service department, on a Thursday, and a lovely sounding young lady answers the phone.
Me: Hi, there's a recall for my JKU's soft top and I want to bring it in tomorrow (Friday).
Her: I'm sorry there are no bookings available till next week.
Me: I'm too busy next week I have it sitting in my garage. I just want to drop it off
tomorrow and you can fix it when you get around to it.
Her: Look the earliest I can get you in is Monday and I won't be fixing it. Anyway won't you need to drive it around on the weekend.
Me: Look the soft top is packaged up as it came with the car I am just dropping it
off it's not attached to the car and I know you won't be fixing it but someone
will.
Her: Oh? ok...I guess. See you tomorrow.
Friday at the local service department standing in front of the pretty young lady with the pretty young voice managing the service enquiries.
Me: Hi I'm here to drop off my soft top for the recall.
Her: Do you have an appointment?
Me: (Thinking WTF!) Um no.... I spoke with you yesterday about dropping in my soft
top.
Her: Oh hang on I'll call the technician........(waiting).....ok you can drop it off. Will
you need a courtesy car?
Me: Um...no I'm only dropping off the soft top. Call me to pick it up when it's done.
Her: (puzzled look) But won't you need a car?
Me: No I'm only dropping off the SOFT TOP IT'S NOT ATTACHED TO THE CAR!
Her: Oh Oh I'm sorry I get it just the top........(puzzled look again) but when you
leave what happens if it rains? Because it looks like it's gonna rain today won't
everything get wet.
Me: What? No I have a roof on the car.
Her: But aren't you leaving the roof here?
Me: Um......I'm leaving the soft top here but I have a roof on the car.
Are you ready because here it comes.
Her: If you already have a roof why do you have a soft top?
I stood there in stunned silence for an eternity. I walked out pulled the top out of the back of the car and carried it to the workshop and dropped it at the feet of one of the technicians and walked away without uttering another word. I was done with dealing with anymore morons that day.
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Hilarious !!! sounds like a script for Faulty Towers !!!
Don't worry blokes, my jeep has not & never will see the inside of a jeep dealers workshop.
Thanks for the heads up on the Mopar bar......
The Jeep
Trailhawk
