This thread is directed at all JEEP OWNERS who have had to wait,wait,wait, for crucial or common parts,!!!(survey will go back 4 years to present ) when ordered through Chrysler -Fiat Aus
I want vehicle type ,wether under warranty at time or not,type of part ,how long was the wait,was the vehicle off the road,comment on C-F and or dealer support ,communication or lack of.Also would you buy a new Jeep based on your experience.I dont want minor dealer problems.All emails sent to me must be able to be verified as genuine complaints if so asked.
If I get enough info I will collate and forward to revelant authouritories plus C_F Australia and USA.I have been directly involved in the auto industry for over 30 years,there is strength in numbers.The situation re parts supply is bloody ridiculous.The new Australian consumer laws now give consumers much more teeth , no longer can companies dismiss consequential damages, certain warranty obligations etc all Jeep owners should read these new laws!!!
I would also like to see a permanant thread at the top of each Jeep model forum dealing with the above problems.This would give all and sundry some idea how big the problem is.Can it be done?
I do not want knockers, or whingers emailing me that it wont change anything.Constructive comments welcome.I have owned 3 Jeeps over the last 15 years and this problem is not improving.!!.My email address is
lizandbazmeredith@bigpond.com