Steering Box Bolts Sheared Off!!! - Page 4 - AUSJEEPOFFROAD.COM Jeep News Australia and New Zealand


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  #28  
Old 05-08-2011
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Hi Ian,

Here is the number I was given to call if I had any further issues with mine. It is the direct line to Jeep Australia - Melb Customer Service. The lady's name is Alisha, she was very helpful. 03 9238 2634.

From what she told me, there is no expiry on the recall.

Hope this helps, any further queries let me know and I will see if I can help.

Cheers

Kel
  #29  
Old 13-08-2011
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Does anyone actually have a copy of the service procedure for recall 723, so that we can see what is involved in the repair.

I have a copy of the recall notice from the www.nhtsa.gov website, but the attached service procedure is missing every second page.

Cheers,
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Old 13-08-2011
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Quote:
Originally Posted by Turismo07 View Post
Does anyone have pics of what this mod looks like, the metal plates, welding, etc? Does it go on both sides if the chassis (driver and passenger side)?

Cheers
I'll try and get some pics of mine, but it is basically 2 plates that are welded on either side of the chassis rail with crush tubes where the bolts pass through into the steering box.
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  #31  
Old 16-09-2011
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Quote:
Originally Posted by Kel View Post
I have also spoken to customer service at Jeep Australia, who were very helpful in explaining there was two parts to the recall fix. 1) Inspection of chassis showing no cracks, then a strengthening weld was to be done. 2) if cracks were visable in the chassis then plates to be welded to chassis for strengthening.

They also mentioned that there is no expiry on the recall.

Interestingly according to the ACCC site this recall was closed on 26th August 2010 details can be seen HERE
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Old 17-09-2011
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should I check my 2000 XJ for this issue ?
i thought it needed a wheel alignment but it could be this problem .
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  #33  
Old 17-09-2011
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should I check my 2000 XJ for this issue ?
i thought it needed a wheel alignment but it could be this problem .
I think you should call your local dealer and ask about the recall, give them your VIN and see what they say. They'll either tell you to bring it in or alternatively, if they instead say not to worry, I would then check it myself (with the help of a friend). I don't have a lot of faith in dealerships
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Old 21-09-2011
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Can anyone still post a couple of photo's of the actual cracks and the remedy that Jeeps instalels?

I've had a quick look, but I couldn't see anything. I don't know if I'm looking in the wrong place or if I'm just one of the lucky few taht doesn't have any cracks.

Mind you that the engine bay on the diesels is pretty cramped and that mine has mud everywhere.
  #35  
Old 21-09-2011
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Mines been fixxed & has other reovery hook brackets in the way so a photo will only confuse. Have someone turn the steering wheel back & forth while you stick your head under the front of the car looking at the 3 bolt heads of the steering box bolts in the drivers side wheel arch. You will be able to see them moving in & out with the chassis rail wall flexxing. The cracks show up in this area mostly.
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  #36  
Old 23-09-2011
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Quote:
Originally Posted by Big Dave View Post
Mines been fixxed & has other reovery hook brackets in the way so a photo will only confuse. Have someone turn the steering wheel back & forth while you stick your head under the front of the car looking at the 3 bolt heads of the steering box bolts in the drivers side wheel arch. You will be able to see them moving in & out with the chassis rail wall flexxing. The cracks show up in this area mostly.
Cheers for the info.
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