WK2 - Front recovery hooks ?

[mhillman]

I would recommend that everyone take this issue up with the dealer and Chrysler in the first instance. There's little point in going to ACCC and Dept of Fair Trading until you have exhausted all options with the seller. This is the first question ACCC / Fair Trading will ask.

The tack I have been taking is to claim that without recovery hooks/AT tyres, the car is "not fit for purpose". Only about 10% of people buying a GC actually take them offroad, but in my (and others) case it is clear I'm in that 10% - I ordered the off-road pack. Most clubs have rules that prevent a car being taken offroad without recovery hooks front and rear, and most trips have an AT minimum requirement, so I think the not fit for purpose argument is fairly clearcut.

I'm 90% confident that the recovery hook issue will be resolved with a free nudgebar which incorporates recovery hooks.

Chrysler have been worryingly silent on the tyre issue, although I have heard of one case of a dealer "coming to the party" on tyres. Not sure if this means they paid for them, or they were just supplied at cost.

Keep the pressure on your dealer and Chrysler is the best option.

I'm still waiting for my owners manual, but at least you can get one from the web.

[frog_a_lot]

Does the tyre issue only affect people who ordered the 'offroad' pack?

I called my dealer about front recovery and got the usual response, "Chrysler/Jeep are aware of the problem and are currently looking into it"

[GMWK2]

I have a CRD Larado with option adventure pack but the colour brouchure I have states that Larado comes with AT tyres (265/60R18 Kumho) standard. Limited and Overland are noted as All Season.

[Tk7]

Have an Overland CRD on order, arrives in 2wks (Gold Coast Jeep).Have been aware of the front recovery hook problem, thought Chrysler would of been a little bit more responsive to this problem given 2011 models have them an the increased sales of this model in Australia since 011.Given that jeep may have grabbed a little more of the lurcutive 4wd market in this country they need to continue to progress, car industry is a fickle one, a jeep is a jeep regardless of model they all need to be "trail ready". I'll shall be talking Gold coast jeep.

[mhillman]

Latest information from Chrysler.

Recovery hooks:
By mid-April there will be two solutions on offer:
a. A single recovery hook that fits to the current mounting for the tow hook. Hard to see how this can be sufficiently rated, but if Chrysler says it is - it is.
b. A nudge bar that has two integrated recovery hooks.

They will be available as a spare part through dealerships.

Tyres:

There are 265/60R18 AT available, but be very careful about the load rating. It must be 110. This disqualifies the Goodyear Silent Armor which only has a rating of 109. Running tryes below spec could theoretically invalidate your insurance.

[Coupland]

Thanks for the update Marc. Guess it will be option B for me.

Was in at the dealer late last week getting the 1k service done and got the usual message 'Jeep Australia has not provided any information on the matter' regarding the recovery hooks.

[jjgc]

Thanks Marc. Good to get some news been quite for a while. Looks like a buy one get one free deal, I guess the hook will fit on eather side??