Seeking Urgent Advice - Page 2 - AUSJEEPOFFROAD.COM Jeep News Australia and New Zealand


Go Back   AUSJEEPOFFROAD.COM Jeep News Australia and New Zealand > JEEP GARAGE > WK WK2 Grand Cherokee


Portal Register Forums Trading Your Jeep New Garage Mark All Read

Post New Thread  Reply
 
Thread Tools Search this Thread
  #10  
Old 07-11-2018
08crd's Avatar
08crd  08crd is offline
Full Flexer
 
Join Date: Jul 2008
Location: Perth Western Australia
Posts: 700
What Jeep do I drive?: WK2
Likes: 72
Liked 103 Times in 79 Posts
Check out my Ride(s)
Default

Quote:
Originally Posted by Benn0 View Post
Warranty work doesn't pay well for dealers, so some avoid doing it.
You are spot on, it is a bit like some panel beaters won't do insurance work, the rates are terrible apparently.
With Jeep, it may be related to what U.S gets labour for and what Australia pays for labour.
I asked for a dealership quote on some work, it was $400 parts and two hours labour $375.
  #11  
Old 07-11-2018
Treebreakerbob  Treebreakerbob is offline
CrawlerStar
 
Join Date: Mar 2014
Posts: 277
What Jeep do I drive?: WK2
Likes: 11
Liked 71 Times in 52 Posts
Check out my Ride(s)
Default

Quote:
Originally Posted by gtjeeper View Post
I also asked how it was - with probably a few hundred [at least] Grand Cherokees being manufactured a month why the parts would not already exist. No response.
.
FCA make 1280 GJC a day or 280,000 a year on their two production lines in Detroit

I hope the dealer is not just guessing what is wrong

Bob
Sponsored Posts
  #12  
Old 08-11-2018
SouthernComfort's Avatar
SouthernComfort  SouthernComfort is offline
CrawlerStar
 
Join Date: Dec 2017
Location: Melbourne
Posts: 348
What Jeep do I drive?: WK2
Likes: 131
Liked 127 Times in 74 Posts
Check out my Ride(s)
Default

Quote:
Originally Posted by gtjeeper View Post
Hi lujabe,

Thank you for your supportive reply. I am in Victoria too so ....
Actually - I have just been around to All Grand Cherokee workshop in Springvale. They were VERY helpful and interested and they believe they have the parts in STOCK!!

Just have to photograph my module no. to make sure. Can you believe that???
+1. James at All GC is a great operator, it's the only place I entrust my Jeep to. His customer service is excellent and prices are very fair, way better than any dealer you'll find.
__________________
MY13 GC Laredo CRD Mineral Grey
  #13  
Old 21-12-2018
gtjeeper  gtjeeper is offline
Newbie
 
Join Date: Oct 2015
Posts: 38
What Jeep do I drive?: WK2
Likes: 0
Liked 14 Times in 5 Posts
Default The Latest

I won't requote my original post to this thread but -
FINALLY I have the Overland back. NO - NOT because of Berwick Jeep's care, interest or professionalism.

As my original contact with Berwick Jeep will be 5 MONTHS on Christmas Day - and up until 3 weeks ago l had not heard a SINGLE word from them in the entire time - and l have been without a car for that whole time etc. etc - I decided to get it fixed myself.

I took it to Tam at All Grand Cherokees and he diagnosed and fixed every issue - except he could not trace the final issue despite countless hours of work and research. The air suspension would only operate at its full height. He suggested a specialist auto electrician.

I took it to Huw Todd at MotorSpark in Blackburn, Melbourne. His workshop was full of Bentleys, Mercs and other high-end cars. Promising.

I left it with him and he diagnosed an electrical fault back to the compressor. He then took it to Nunawading Jeep who had to programme the new air suspension module which only a dealer can complete. They couldn't get the new module to accept the VIN when the computer suggested that the air tank did not have enough nitrogen in it. They topped it up and now EVERYTHING works!!

When and if my parts arrive at Berwick Jeep l have a place l am going to suggest they put them! I will NEVER be returning to Berwick.

Please use this as an FYI only as none of this is the car's fault. It has been faultless until water got in due to a vandalised rear window. I would highly recommend Huw @ MotorSpark and Tam @ AGC however.
Sponsored Posts
  #14  
Old 22-12-2018
SouthernComfort's Avatar
SouthernComfort  SouthernComfort is offline
CrawlerStar
 
Join Date: Dec 2017
Location: Melbourne
Posts: 348
What Jeep do I drive?: WK2
Likes: 131
Liked 127 Times in 74 Posts
Check out my Ride(s)
Default

I was disappointed when James left All GC, but Tam is every bit as good - an extremely competent operator.
__________________
MY13 GC Laredo CRD Mineral Grey
Post New Thread  Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On


» Advertisements_AS2


Powered by vBadvanced CMPS v3.2.3



All times are GMT +10. The time now is 05:07 AM.




AJOR does not vouch for or warrant the accuracy, completeness or usefulness of any message, and are not responsible for the contents of any message. The messages express the views of the author of the message, not necessarily the views of AJOR or any entity associated with AJOR, nor should any advice be substituted as technical advice replacing that of a mechanic. You agree, through your use of this service, that you will not use AJOR to post any material which is knowingly false and/or defamatory, inaccurate, abusive, vulgar, hateful, harassing, obscene, profane, sexually oriented, threatening, invasive of a person's privacy, religious, political or otherwise violative of any law. You agree not to post any copyrighted material unless the copyright is owned by you or by AJOR. The owner, administrators and moderators of AJOR reserve the right to delete any message or members for any or no reason whatsoever. You remain solely responsible for the content of your messages, and you agree to indemnify and hold harmless AJOR, the administrators, moderators, and their agents with respect to any claim based upon transmission of your message(s). The use of profile signatures to intentionally mislead or misdirect any member on this forum is not acceptable and may result in your account being suspended. Any trip that is organised through the AJOR forum is participated at your own risk. If you or your vehicle is damaged it is your responsibility, not that of the person that posted the thread, message or topic initiating the trip, nor the organisers of AJOR or moderators of any specific forum. This forum and associated website is the property of AJOR.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2019, vBulletin Solutions, Inc.

AJOR 2002 - 2019 AUSJEEPOFFROAD.COM. All corporate trademarked names and logos are property of their respective owners. Ausjeepoffroad is in no way associated with DaimlerChrysler Corporation or Fiat Jeep.
www.ausjeep.com www.ausjeep.com.au www.midlifemate.com ausjeepforum.com Jeep Wrangler JL Australia release
vB Ad Management by =RedTyger=