I think that when and if you have a problem gauge the treatment, experience, feedback on your own experience.
Each persons experience will be different depending on so many different factors from the fault, the mod its self to personality clashes etc etc
Each manufacture has this mod clause and play that card for what ever reason it might be..........
I sent my JK back for minor things yesterday, similar things that have happened to my Toyota's in that passed. My JK is modified, suspension, bar , lights, wiring, snorkel etc etc
They fixed everything without question and the service was outstanding............
I am so yawning over this topic..........
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