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  #55  
Old 06-07-2013
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Default steering box

so if i call jeep to check my 99 limited will they help me still or charge me a bomb??
  #56  
Old 18-07-2013
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Quote:
Originally Posted by TheOoz View Post
The dealers did a "check" when a recall was introduced a long time ago, but if your XJ passed the "check" it was never looked at again - but the problem becomes worse over time. So the warranty recall check had been done on my XJ, it passed, so they left the time bomb on the road until it finally failed.

ring your local dealer and explain the problem. You should have no issue having them repair it under the factory recall. They weld plates around the chassis and then re-assmble. An expensive job for them, free for you. they should have engineered it properly in the first place.

Well all 3 bolts snapped today (in Big W car park) but according to Jeep Australia 1300 133 079 and our local Chrysler Dealer, it was already addressed in 1997 so any expense now is all my problem

You can see clearly there has been no welding of reinforcement plates on my XJ in the images below...
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  #57  
Old 18-07-2013
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I wouldn't be accepting that answer, and would be escalating it higher. It doesn't sound right for a known recall to be "your problem" even if they claim it has been fixed.

I'd be demanding that at the very least they inspect it at their cost to see if the recall was actually done, and not just "checked"
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Old 18-07-2013
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Quote:
Originally Posted by tazwegion View Post
Well all 3 bolts snapped today (in Big W car park) but according to Jeep Australia 1300 133 079 and our local Chrysler Dealer, it was already addressed in 1997 so any expense now is all my problem

You can see clearly there has been no welding of reinforcement plates on my XJ in the images below...
It is a safety issue and it doesn't expire, Jeep still have to fix it. They were first inspected & if no cracks were there nothing was done at that time. If there were cracks the plates were welded on. My 96 model was inspected in 97 with nothing being done then but I had the plates welded in at Jeep's cost in 2008 when the rail had finally cracked. There were 2 recalls for the steering box. 1 in April 95 for the bolts http://www.recalls.gov.au/content/in.../itemId/955148 & 1 in April 97 for the cracking chassis rail http://www.recalls.gov.au/content/in.../itemId/955305
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  #59  
Old 18-07-2013
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Thanks Guys, I guess I'll get back onto the phone with Jeep Australia... again... the ACCC would be the next people to talk to I suppose should I get the same answer
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  #60  
Old 05-10-2013
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Default Steering box failure

Hi all, thought this sticky would be as good place as any to start. All three bolts in my 95 XJ Sport sheered off the other day leaving me stranded in a carpark. I had already done a VIN check with Jeep and apparently it had been "checked" in 1998 or so. Everything looks all original with no signs of welding so I have emailed pics to a dealer so they can "check" with Jeep Australia on whether they will fix it per recall. I wait, patiently...

If I get no joy from Jeep does anyone know or have a rough idea as to how much it costs to fix and where might be a good place in Adelaide? I thought I might get the GoJeep website plates (awsome site BTW and many thanks to it's creator) made up and get someone to weld them in for me (I can't weld).

Any help would be appreciated as I really want to keep driving my new Jeep.

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Cheers, Squire
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  #61  
Old 05-10-2013
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Jeep still have to fix it. It's an ongoing recall. They were checked first & if no cracks nothing done at the time but they still crack down the track so jeep will still fix it.
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  #62  
Old 22-11-2013
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Quote:
Originally Posted by Big Dave View Post
Jeep still have to fix it. It's an ongoing recall. They were checked first & if no cracks nothing done at the time but they still crack down the track so jeep will still fix it.
After much too-ing and fro-ing (between the local dealer and Jeep Australia) the XJ was handed back to me "for gratis" mind you the repairs took 8 weeks from when I dropped it off as apparently it was the first ever recall repair of this model they had ever undertaken...

Thanks Jeep Australia (I was staring down the barrel of a $2K service bill).
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  #63  
Old 16-12-2013
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Is this something to be expected on the majority of cherokees? Or is it just a roll of the dice, and hope not to get a dud cherokee??
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