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23-09-2018
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Established Member
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Join Date: Mar 2018
Posts: 179 What Jeep do I drive?: JL
Likes: 0
Liked 21 Times in 19 Posts
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Anybody buy a JK during 2016 or 2017?
If so,
How has the vehicle performed and how has jeep service been?
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24-09-2018
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I just registered
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Join Date: Jan 2015
Location: Melbourne, AUS
Posts: 15 What Jeep do I drive?: WK2
Likes: 0
Liked 1 Time in 1 Post
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I'm interested as to why you ask?
I have a 2016 JKU Sport in a Manual, picked up from the dealer on the 1st of July 2016 from memory. So far we have only put a shade over 20,000kms on it in, mostly local driving to work, daycare, etc.
Servicing has been fine, and haven't had anything break, so it's pretty much so far so good I guess. I have been getting it serviced at Northern Motor Group in Bundoora VIC.
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24-09-2018
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Established Member
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Join Date: Mar 2018
Posts: 179 What Jeep do I drive?: JL
Likes: 0
Liked 21 Times in 19 Posts
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I ask because:
1. From 2014 to 2016 in Australia Jeep has had a poor reputation for service.
2. I am considering getting a JLU Sport in early 2019
Joe
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24-09-2018
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Full Flexer
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Join Date: Feb 2011
Posts: 575 What Jeep do I drive?: None
Likes: 137
Liked 125 Times in 103 Posts
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From day 0 to sometime in 2025 Jeep Australia has had a poor reputation for service.
The first words uttered by a civilisation developing speech for the first time was "damn stealers"
__________________
MY15 GC CRDSTU lift, Mopar rock rails, underbody protection. Chief sump guard, hooks.
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24-09-2018
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AJOR Bronze
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Join Date: Mar 2014
Location: Lake Macquarie, NSW.
Age: 54
Posts: 2,603 What Jeep do I drive?: WK2
Likes: 793
Liked 1,248 Times in 855 Posts
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FC Australia have always had a poor reputation for service but that doesn't mean any Jeep made before 2016 is unreliable.
My 2011 JKU Wrangler has been more reliable than any of my other 4WDs including the Toyotas I've had.
__________________
Cheers,
Jamie
MY15 WK2 GC Limited 3.0L. Ironman lift, bullbar & winch. Uneek rack & sliders
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24-09-2018
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Senior Newbie
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Join Date: Jul 2018
Location: Qld
Posts: 64 What Jeep do I drive?: JK
Likes: 7
Liked 24 Times in 19 Posts
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There are two Jeep dealers near where I live. My brother in law has had Jeeps for years now and he was going to the one closest to him, but furthest from me. He was not happy with them at all. So a few years ago he started going to the one that I bought my new Wrangler from recently. With his previous GC, the body computer crapped itself when it was 8 months out of warranty, and these guys looked after him and replaced it without a hassle, even thought he'd bought it from the other dealer! He said the difference between the two service centers was night and day. Just glad that the good one is also the closest one to me
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29-09-2018
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Full Flexer
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Join Date: Jan 2009
Posts: 1,120 What Jeep do I drive?: XJ
Likes: 41
Liked 184 Times in 117 Posts
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Yes, I bought a new JKU Petrol 3.6 Pentastar in 2016 with the Uconnect, side steps etc, it has performed flawlessly. The steeler that I purchased it from, went outa business a short time later and shut down. I breathed a sigh of relief for not taking out extended warranty.
I take my car to a different stealer which is closer to home (over an hour's drive), and they have so far handled two recalls (driver and pax takata airbag sheeeat) as well as regular servicing. Very efficient.
However, I also have had an XJ cherokee for 23 years since new, and I can tell you that I moved around to three different stealers for servicing. Each stealer had very good head mechanics and reputation in the early days, and any problem was solved the first time. As each stealership was bought out, you could see that the mechanics that replaced the original crews were completely clueless about cars in general, as well as parts.
One stealership in an undisclosed location had wall to wall frames holding certificates of some sort or another (about their Jeep quals and accreditation), and these were clearly obtained from the back of a Cornflakes packet. I kept taking the car back again and again for what were very minor but persistent problems that should have been fixed the first time. e.g. rear main seal part ordered incorrectly .. drove home after "service" with oil gushing out etc. Car went back on a table top truck - more days of work lost for no reason etc.
My XJ is now looked after by a very good local mechanic, but the JKU will keep going to the stealer for as long as their service team continue to do their job. If they don't do their job, my local mechanic will have an extra car to service unless it is a warranty issue.
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