Pickerings, Townsville -one excellent dealer!
As those who read the Grand Cherokee section of this forum will know, I have had some issues with my vehicle.
After an unsuccessfully attempt of having it repaired at another Jeep dealership further south in QLD and with the assistance of Shona, from Chrysler Customer Service, (who had to listen to my frequent whinges) I approached Pickerings for a diagnosis and repair.
WoW! Service Manager Gill Hiller, Parts Manager Chris Stevens, Service Advisor John and the team of technicians, diagnosed and repaired my vehicle post haste.
Their professional attitude, good communication skills and attention to detail leave other dealerships floundering.
My vehicle has been to this dealership a number of times over the last 3 years and every time their customer service has been exemplary.
Thanks for getting me back on the road again guys, Townsville Jeep owners must know that their investment is in good hands when they purchase a vehicle from Pickerings.
Last but not least, thanks Shona, for your tireless efforts.
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Regards johnv,
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