Quote:
Originally Posted by Taprod
Well FCA has come to the party and is covering the cost of the new water pump. I must give them credit, they’ve been pretty easy to deal with and reached a decision pretty quickly. I would have preferred labour costs to be covered too of course but given the circumstances and the fact that I have run out of energy to keep battling the dealership, I’m happy to leave it at that. At least someone was willing to listen to me.
It appears on this occasion that the weak link is the dealership. Exacerbated by their ultra-defensive attitude and poor customer service.
Now to find a mechanic that actually knows a thing or two about Jeeps.
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Exactly what I'd like to find as well.
If anyone knows of a trusted and knowledgeable Jeep mechanic and/or dealer in Melbourne (prefer eastern subs but quality more important than distance). I'd be very grateful to know about them please!