I have used them to send things ranging from a medium sized box to two diffs on a pallet.
So far the experience has been varied, the first dealing, sending two steering boxes to a member in Rockhampton was not an overly great start, the parcel once packaged sat here for near on 2 months BUT this was due to flooding (hardly their fault) in both Rocky and here in Brisbane BUT it took ages to get a response on what was actually happening as it was begining to be a pain to work around.
After a lengthy discussion with Daniel over the phone I was assured it would be collected asap and a good will, new customer discount would be applied to my next dealings.
The item was collected in a timely and it was despite the flooding issues.
Since then I doubt that I catually received the "goodwill discount" and find the quoting system to be slow taking upto a week to get responses via the automated and/or email methods which are my preferred method as it leaves a "paper trail" of what has been quoted or said in the event of any issues.
The actual delivery side of things has been without issue though, so far....
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JJ
Do it once, Do it right!
2014 WK2 Overland
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