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23-11-2021
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Established Member
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Join Date: Nov 2020
Posts: 114 What Jeep do I drive?: WK2
Likes: 53
Liked 33 Times in 24 Posts
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How does the road side assist work interstate?
I have the most basic plan with RACQ and the callout and tow distance is 65 km only. I live in sunshine coast and what happens if I break down in coffs harbour? would they just say you are out of our range? or they have third party there?
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24-11-2021
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Established Member
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Join Date: Sep 2012
Location: Emerald QLD
Posts: 152 What Jeep do I drive?: JL
Likes: 1
Liked 49 Times in 38 Posts
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You ring the racq as normal and they will organise the tow.
Tow will be to the closest repairer. If its over the 65km then you will probably have to pay a fee but that is policy dependent.
My AANT policy gives 300km towing but also has a $ amount that can be used for towing, accommodation etc.
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24-11-2021
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SwampDigger
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Join Date: Jul 2010
Location: Blue mountains, West of Hell
Posts: 3,765 What Jeep do I drive?: JK
Likes: 1,481
Liked 540 Times in 399 Posts
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What shep said. The 65km bit is how far they will tow at no charge to a repairer.
__________________
Jeeps: Lego for grownups!
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24-11-2021
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Full Flexer
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Join Date: Apr 2020
Location: Townsville NQ
Posts: 1,099 What Jeep do I drive?: TJ
Likes: 758
Liked 619 Times in 415 Posts
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If you travel a bit, consider upgrading the basic RACQ to something more comprehensive with RACQ.
__________________
Jeep TJ rebuilt 4.0L, Custom Steel Roof Racks, vintage ((Jeep specific)) 15 Centerline Hellcats,
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24-11-2021
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Established Member
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Join Date: Dec 2017
Location: WA
Posts: 163 What Jeep do I drive?: WK2
Likes: 60
Liked 113 Times in 64 Posts
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If it's a new Vehicle then Jeep have 5 years roadside assist included, all be it , it's only a 100km towing distance.
Or even Lifetime assist, if you get it serviced once a year at a stealership.
Quote:
Roadside Assistance - Every New Jeep
Every new Jeep comes with Roadside Assistance included for the entire duration of your vehicle's warranty.
For 24/7 support just call: 1800 102 277.
We'll assist you with flat batteries, emergency fuel, flat tyres, lost or locked keys, towing and transportation costs, caravan and trailer assistance, accident coordination, emergency accommodation, car rental, alternative transportation coordination, vehicle relocation coordination, urgent message relay, cancellation or rebooking of travel arrangements, or medical advice.
Roadside Assistance membership is provided by AWP Australia Pty Ltd ABN 52 097 227 177 trading as 'Allianz Global Assistance' ('Allianz Global Assistance'). Whenever you request roadside vehicle assistance under your membership, you will be making that request to Allianz Global Assistance, who will provide the services on the terms and conditions set out below. The terms and conditions contain exclusions and limitations.
Lifetime Roadside Assistance when you service through Jeep
Every time you service your Jeep at an authorised Jeep dealership, you'll receive an additional 12 months roadside and can continue to do this for the lifetime of your vehicle.
We value every single Jeep customer and as such, Lifetime Roadside Assistance is available to all Jeep owners - and we mean all.
Even if your Jeep has missed a few services or is more than 10 years old, you're still entitled to Lifetime Roadside Assistance. All you need to do is return to an authorised Jeep dealership and complete a scheduled service for your vehicle (according to your Service & Warranty Handbook), to enjoy the benefits of an additional 12-months Roadside. With Service Activated Roadside Assist, much of the Roadside Assistance program you receive with a new vehicle is still intact - although there are reduced benefits in some areas; e.g. the towing limit is reduced to 100km and emergency accommodation under this program only allows for 1 day / night. Please check out our Terms & Conditions (below) for more details. We know this class leading Lifetime Service Activated Roadside Assist Program will ensure you have continued peace of mind.
If you're planning some serious adventures, you can also choose to purchase a Jeep Roadside Assistance branded product to increase your benefits to the same level as our new vehicle Jeep Roadside Assistance. |
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2021 Grand Cherokee TrailHawk 3.0Ltr Diesel
Last edited by Colm; 24-11-2021 at 01:07 PM.
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24-11-2021
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Full Flexer
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Join Date: Apr 2020
Location: Townsville NQ
Posts: 1,099 What Jeep do I drive?: TJ
Likes: 758
Liked 619 Times in 415 Posts
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Jeep roadside assist.
Due to COVID 19 we are currently experiencing higher than usual number of calls
__________________
Jeep TJ rebuilt 4.0L, Custom Steel Roof Racks, vintage ((Jeep specific)) 15 Centerline Hellcats,
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