AUS service rip off

[wranglertj]

i wouldnt go to a stealership either. You can get exactly the same elsewhere far cheaper as i have found out

[fheadcj6]

maybe you should realise that at the end of all your constant defamatory comment about dealerships are people just like you who, believe it or not are trying really hard to give you the best they can. but you don't do you, you just keep personally attacking them.

[CrazyNuts]

Originally Posted by wranglertj

i wouldnt go to a stealership either. You can get exactly the same elsewhere far cheaper as i have found out

From personal experience, I disagree with that.

The dealership service costs so much because

They rotate my tyres
They clean my vehicle
They immediately attend to any recalls or warranty jobs
They have ALL the necessary tools to complete the job (Computer Tool)
They use genuine parts
They can not reject any warranty work if I ever need it (or at least it makes it a lot harder for them to do so) Which could be a saving of a few thousand on it's own down the track.

I am talking about a JK service by the way.

I think $350 for a service like that is more than fair.

[Jeeptheone]

Speaking from experience with a particular dealership here in Brissy - Albion Jeep, I will always get my JK serviced with them as I did with my WH previously. What I payed up front did pay off in the long run with the vehicle history at the one place and service and warranty people going out of there way to help and sticking there necks out for the customer, me.

Some people wont return to a dealer after a purchase and others will. It is personal choice and opinions and I have never been dupped or steered wrong.

just my 2C worth.

JTO

[robbo1959]

Originally Posted by CrazyNuts

From personal experience, I disagree with that.

The dealership service costs so much because

They rotate my tyres
They clean my vehicle
They immediately attend to any recalls or warranty jobs
They have ALL the necessary tools to complete the job (Computer Tool)
They use genuine parts
They can not reject any warranty work if I ever need it (or at least it makes it a lot harder for them to do so) Which could be a saving of a few thousand on it's own down the track.

I am talking about a JK service by the way.

I think $350 for a service like that is more than fair.

I paid $277.00 for my 10ks service and $374.00 for my 20ks and I'm more than happy with the dealership that I deal with.They look after me and give me a loan car at no charge while mine is being serviced which means I don't have to worry about transport to get to work and the service tech is always there to explain any questions that I might have in regards to the service or any other concerns that I might have with my car and a big plus is the service manager always gives me a during the day just to let me know how things are going with it and what time it will be ready for me so I don't have to wait around. Most times I drop it off the night before so I don't have to wait for them to open in the morning and there's a car waiting for me. Can't ask for more than that.And on top of that I get a 10% discount for being a club member and another 10% for buying the car from them at Berwick CJ. Total 20%

[DownSouth]

Major Service 48000klm
$525.00 Labour
$371.00 Parts and oils
$44.00 Other (?????)
$94.00 GST

$1034.00 Total
$ 7.75 Levy on credit card.

They also found a leak from my main crank seal, (is going back in once they get the part to fix under warranty)
They also noticed my fan belt was cracking (new one under warranty)

Rotated my wheels and washed the car.
Now I dont know about you guys but I thought that was a great deal for the dealership. BUT I have to say if thats the price fpor a major service and they also check everything and deal with issues promptly and without fuss then Im prepared to pay for piece of mind during the warranty period.

John

[Simsy85]

Originally Posted by CrazyNuts

From personal experience, I disagree with that.

The dealership service costs so much because

They rotate my tyres
They clean my vehicle
They immediately attend to any recalls or warranty jobs
They have ALL the necessary tools to complete the job (Computer Tool)
They use genuine parts
They can not reject any warranty work if I ever need it (or at least it makes it a lot harder for them to do so) Which could be a saving of a few thousand on it's own down the track.

I am talking about a JK service by the way.

I think $350 for a service like that is more than fair.

Yup i'm with you guys... I'll only have mine done at the dealer... Even if it is much more expensive... At the end of the day, they are trained by Jeep to fix Jeeps. Other Mechanics are trained to fix cars, not Jeeps... Sorry but my Jeep isn't just any old car!

Plus JTO is right, I have any probs with warrenty, they bend over backwards (and i mean backwards!) Only the head mechanic works on mine and he does it straight away! (then we talk about wheeling for 20 minutes!)

I get a loan car, I get dropped off if its a day thing and the peice of mind that comes with it being serviced by the dealer....

Call me crazy but with the crap I put my JK through, and they fix it EVERY time I have even the slightest problem, with a smile!

When I pick it up, the head mechanic comes out, has a chat and lets me know in person what he did and what was wrong.. then the salesman & the Sales manager who I bought it off comes out for a chat, a listen with baited breath when I tell them what I put her through!

The least I can do is get it serviced there! (plus they give me coffee!)

Oh that and... my Lease company pays for my servicing

Yes thats right, my jeep is a Company car (and i'm allowed to mod it )