Ford falls, Chrysler jumps in Consumer Reports reliability survey

[Jimmyb]

Consumer Reports has released its annual Car Reliability Study, and the results weren't kind to Ford. The automaker saw its ranking fall from 10th to 20th due to issues with three specific models: the Explorer, Fiesta and Focus.

Each of those vehicles ranked below average in reliability during their first year on the market due to issues with MyFord Touch and the dual-clutch transmissions in the Fiesta and Focus.

Meanwhile, Chrysler busily inched its way up the reliability ladder. Jeep managed to jump to the 13th spot to become the most reliable domestic manufacturer while Chrysler jumped 12 spots in the study and Dodge maneuvered up by three places.

According to the study, the Chrysler 200, Dodge Durango and Jeep Grand Cherokee all performed well in their respective reliability evaluations. Even so, Consumer Reports notes that of the 97 domestic vehicles the publication studied, 35 percent still rate as below average compared to the rest of the field. Head over to Consumer Reports to learn how the rest of the field shook out.

[Pasha_Bigdog]

Take that, Ford!!

[chrisreed]

And its not just that,the Detroit Free Press reports that Ford will release major improvements to the MyFord Touch infotainment screen. Grievances that the system is too slow and overly cluttered will supposedly be tackled by the new software build. Free improvements will be sent to current MyFord Touch customers. Resource for this article: MyFord Touch upgrades to appear in 2013 models.This is a another wonderful news after Ford has a breakdown sales lately.